At a Glance
- Tasks: Assist customers and ensure a top-notch shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a chance to thrive under pressure.
- Why this job: Be at the forefront of customer service and make a real difference every day.
- Qualifications: Passion for food, strong communication skills, and a team player attitude.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern: Friday 18-22, Saturday 12-21
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You will be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill, and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Fixed Term) - Ashton Moss employer: Marks & Spencer
Joining M&S as a Customer Assistant in Ashton Moss means becoming part of a dynamic team that values resilience, teamwork, and exceptional customer service. With a focus on employee growth and development, M&S offers a vibrant work culture where you can thrive in a fast-paced environment while enjoying the benefits of flexible working hours and access to digital tools that enhance your role. This is not just a job; it's an opportunity to be a key player in the UK's fastest growing retailer, making a real impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Fixed Term) - Ashton Moss
✨Tip Number 1
Get to know the company inside out! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences and how you kept things running smoothly.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like Sparks and any in-store devices we use. Being digitally confident is key, so let us know how you can enhance the customer experience with tech during your chat with us.
✨Tip Number 4
Be flexible and ready to adapt! Retail can be unpredictable, so share examples of how you've successfully navigated change in past roles. We love team players who can roll with the punches and keep the energy high!
We think you need these skills to ace Customer Assistant - Food (Fixed Term) - Ashton Moss
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re genuinely excited about the role and ready to embrace the fast-paced environment at M&S.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the job description. We love seeing how your past roles have prepared you for this position, especially in high-pressure situations or customer-facing roles.
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for down-to-earth colleagues who can connect with customers, so a bit of your unique flair can go a long way!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our team at M&S.
How to prepare for a job interview at Marks & Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to meet customer needs, as this aligns perfectly with what M&S is looking for in a Customer Assistant.
✨Show Your Team Spirit
M&S values teamwork, so be ready to discuss how you've worked effectively in a team before. Share specific instances where you supported colleagues or contributed to a positive work environment, highlighting your ability to thrive under pressure.
✨Embrace Flexibility and Adaptability
Since the role requires flexibility, think of examples that showcase your adaptability in fast-paced environments. Be prepared to discuss how you handle changing demands and how you can quickly adjust to different tasks or areas within the store.
