At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team-oriented mindset.
The predicted salary is between 20000 - 25000 £ per year.
Work Pattern
- Week 1: Sunday 10:00-18:30, Wednesday 16:30-20:30
- Week 2: Monday 16:30-20:30, Saturday 12:00-20:30
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge. This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Eltham employer: Marks & Spencer
Joining M&S as a Customer Assistant in Eltham means becoming part of a dynamic team that values hard work, resilience, and exceptional customer service. With a strong focus on employee growth and development, M&S offers a vibrant work culture where colleagues support one another in a fast-paced environment. Enjoy the benefits of working for a leading retailer, including competitive pay, flexible hours, and the chance to be at the forefront of innovative retail practices.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Eltham
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be digitally savvy! Familiarise yourself with tools like the Sparks App and in-store devices. We love candidates who can hit the ground running and enhance the customer experience with tech, so show us what you know!
✨Tip Number 4
Show your flexibility! Be prepared to discuss how you can adapt to different roles within the store. We’re looking for team players who can jump in wherever needed, so let us know how you can contribute to our high-energy environment.
We think you need these skills to ace Customer Assistant - Food - Eltham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re genuinely excited about the role and ready to embrace the fast-paced environment at M&S.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you’ve delivered excellent customer service or worked in a busy retail setting – we love to see that!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to talk confidently about your favourite items or new launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Resilience
Prepare examples of how you've thrived in high-pressure situations. Whether it’s handling a busy shift or resolving customer complaints, showcasing your ability to stay calm and focused will impress the interviewers.
✨Show Your Team Spirit
Think of instances where you’ve worked well in a team. Highlighting your collaborative skills and how you support colleagues will resonate well, as being a team player is crucial in this role.
✨Embrace Digital Tools
Familiarise yourself with digital tools like the Sparks App. Be ready to discuss how you’ve used technology in previous roles to enhance customer experiences, as being digitally confident is essential for this position.
