At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a dynamic environment.
- Other info: Embrace a fast-paced role with no two shifts the same!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team-oriented mindset are essential.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern
- Sunday 14:30-18:30
- Monday 17:30-21:30
- Friday 17:30-21:30
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge. This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Edge Lane Liverpool Simply Food employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values resilience and teamwork. Our Customer Assistants in Edge Lane Liverpool benefit from flexible working hours, opportunities for personal growth, and the chance to be part of a brand that is committed to delivering outstanding service. Join us and experience a rewarding environment where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Edge Lane Liverpool Simply Food
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to switch between tasks and areas in the store. We love team players who can roll with the punches and keep the energy high, so let us know how you fit into that vibe.
✨Tip Number 4
Show off your digital skills! Familiarise yourself with tools like the Sparks App and any other tech we use. Being digitally confident is key, so demonstrate how you can enhance the customer experience with these tools when you chat with us.
We think you need these skills to ace Customer Assistant - Food - Edge Lane Liverpool Simply Food
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch service and have a love for M&S Food products.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've thrived in high-pressure environments or delivered exceptional service in the past – we love to see that!
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for down-to-earth colleagues who can connect with customers, so being authentic will help us see if you’re a good fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Show Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this will demonstrate your commitment to providing five-star service.
✨Embrace the Pressure
Since this role thrives in a high-pressure environment, be ready to discuss how you handle stress. Share specific instances where you maintained focus and efficiency during busy periods, showcasing your resilience.
✨Be a Team Player
Highlight your ability to work well in a team. Prepare to talk about experiences where you supported colleagues or contributed to a positive work environment, as teamwork is crucial in delivering a seamless customer experience.
