At a Glance
- Tasks: Assist customers, manage stock, and deliver exceptional service in a fast-paced food retail environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including unsocial hours premium, and opportunities for growth.
- Other info: Dynamic role with flexible shifts and a supportive team atmosphere.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be over 18, with a passion for food and excellent communication skills.
The predicted salary is between 12 - 13 € per hour.
Work Pattern:
- Tuesday 15:00-23:00
- Wednesday 15:00-23:00
- Thursday 15:00-23:00
- Friday 15:00-23:00
- Saturday 15:00-23:00
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You will be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Eclipse Park Maidstone employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment where our Customer Assistants can thrive. Located in the vibrant Eclipse Park Maidstone, we provide competitive pay, including an unsocial hours premium, and foster a supportive culture that encourages teamwork and personal growth. With opportunities to engage with our diverse food products and enhance customer experiences, you'll find meaningful and rewarding employment as part of a brand that values resilience and commitment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Eclipse Park Maidstone
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the conversation, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or recommend products. Role-playing these situations with a friend can help you feel more confident and prepared for the real deal.
✨Tip Number 3
Be ready to showcase your flexibility! During the interview, highlight your ability to adapt to different roles within the store. Share examples from past experiences where you’ve thrived in a fast-paced environment to show you’re the perfect fit for this dynamic role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital tools we use at M&S.
We think you need these skills to ace Customer Assistant - Food - Eclipse Park Maidstone
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being a part of the M&S team!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention how you thrive in high-pressure environments and your ability to deliver top-notch service – we love seeing that!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Assistant role. Remember, we’re busy too!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Resilience
Prepare examples from your past experiences where you thrived under pressure. Whether it was during a busy shift or handling a difficult customer, demonstrating your ability to stay calm and focused will impress the interviewers.
✨Emphasise Teamwork
Think of specific instances where you worked effectively as part of a team. Highlight how you supported your colleagues and contributed to a positive environment, as teamwork is crucial in a fast-paced retail setting.
✨Be Digitally Savvy
Brush up on your digital skills and be ready to discuss how you've used technology in previous roles. Mentioning your familiarity with tools like Sparks or any other digital platforms can set you apart as a candidate who’s ready to enhance the customer experience.
