At a Glance
- Tasks: Assist customers, stock shelves, and provide five-star service in a fast-paced environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, unsocial hours premium, and opportunities for growth.
- Other info: Flexible shifts and a dynamic work environment await you!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18+, resilient, and ready to thrive under pressure.
The predicted salary is between 10 - 12 £ per hour.
Week 1
- Monday 04:00–08:00
- Thursday 04:00–08:00
- Friday 04:00–08:00
- Saturday 04:00–08:00
Week 2
- Sunday 07:00–11:00
- Monday 04:00–08:00
- Wednesday 04:00–08:00
- Friday 04:00–08:00
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Ecclesall Rd Sheffield Simply Food employer: Marks & Spencer
Joining M&S as a Customer Assistant on Ecclesall Rd Sheffield means becoming part of a dynamic team at one of the UK's fastest-growing retailers. We offer a vibrant work culture that values resilience, teamwork, and exceptional customer service, alongside competitive pay including an unsocial hours premium. With opportunities for personal growth and development in a supportive environment, you'll thrive in a role that not only challenges you but also rewards your hard work and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Ecclesall Rd Sheffield Simply Food
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a difficult customer or recommend a product. We want to see how you shine under pressure, so be ready to showcase your five-star service!
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to work in different areas of the store and tackle various tasks. We love team players who can jump in wherever needed, so let us know how you can contribute to our high-energy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by us. Make sure your application reflects your passion for food and customer service, and we’ll be excited to see what you bring to the table!
We think you need these skills to ace Customer Assistant - Food - Ecclesall Rd Sheffield Simply Food
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being a part of the M&S team!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. If you've worked in fast-paced environments or have a knack for customer service, we want to hear about it! This helps us see how you fit into our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can thrive under pressure!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Resilience
Prepare examples from your past experiences where you thrived under pressure. Whether it was during a busy shift or handling a difficult customer, demonstrating your ability to stay calm and focused will impress the interviewers.
✨Emphasise Teamwork
Think of specific instances where you contributed to a team environment. Highlight how you supported colleagues and worked together to achieve goals, as being a team player is crucial in this role.
✨Be Digitally Savvy
Brush up on your digital skills, especially if you've used apps or devices in previous jobs. Mention any experience with technology that enhances customer service, as being digitally confident is essential for this position.
