At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in the Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible early morning shifts and opportunities for career growth.
- Other info: Dynamic environment with no two shifts the same, perfect for adaptable individuals.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 12 - 13 € per hour.
Work Pattern
- Monday 06:00-10:00
- Tuesday 06:00-10:00
- Thursday 06:00-10:00
- Friday 06:00-10:00
- Saturday 06:00-10:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Early Mornings) - Oxford employer: Marks & Spencer
At M&S, we pride ourselves on being a leading employer in the retail sector, offering our Customer Assistants a dynamic work environment in Oxford that fosters teamwork and personal growth. With early morning shifts, you'll enjoy a supportive culture that values resilience and commitment, alongside opportunities for career advancement and the chance to engage with our diverse range of food products. Join us to be part of a fast-paced team where your contributions are recognised and rewarded, making every day meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Early Mornings) - Oxford
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to work in different areas of the store and how you can switch gears quickly. We love team players who can roll with the punches and keep the energy high!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us. Make sure your application reflects your passion for food and customer service, and let’s get you on board to help us deliver that five-star experience!
We think you need these skills to ace Customer Assistant - Food (Early Mornings) - Oxford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re genuinely excited about the role and ready to embrace the fast-paced environment at M&S.
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our need for resilient and committed team players.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us quickly see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare to share examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer, especially in high-pressure situations. This will highlight your ability to thrive in a busy retail environment.
✨Show Your Team Spirit
M&S values teamwork, so be ready to discuss how you contribute to a positive work atmosphere. Share experiences where you supported colleagues or worked collaboratively to achieve a common goal. This will demonstrate that you're a team player who can adapt to various roles.
✨Embrace Flexibility and Adaptability
Since the role requires flexibility, think of examples where you've successfully adapted to changing circumstances. Whether it’s taking on different tasks or adjusting to a fast-paced environment, showcasing your adaptability will resonate well with the interviewers.
