At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn extra for late shifts and enjoy a dynamic work environment.
- Other info: Flexible shifts and opportunities for growth await you!
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be over 18 and ready to thrive in a fast-paced setting.
The predicted salary is between 12 - 13 € per hour.
Work Pattern
- Sunday 15:00 - 19:00
- Tuesday 19:00 - 23:00
- Saturday 19:00 - 23:00
Under 18 disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Dover Simply Food employer: Marks & Spencer
Join M&S as a Customer Assistant in Dover Simply Food, where you'll be part of a dynamic team that thrives on delivering exceptional service in a fast-paced environment. We offer competitive pay, including an unsocial hours premium, and a supportive work culture that encourages personal growth and development. With opportunities to engage with our innovative digital tools and contribute to a vibrant team atmosphere, M&S is the perfect place for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Dover Simply Food
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your ability to deliver five-star service under pressure will impress the hiring team.
✨Tip Number 3
Show off your digital confidence! Familiarise yourself with tools like Sparks and any in-store devices. Mentioning your comfort with technology can give you an edge, especially since being digitally savvy is essential for this role.
✨Tip Number 4
Be ready to adapt! Flexibility is key in retail, so be prepared to discuss how you can handle changing demands and work across various areas of the store. Highlighting your adaptability will show you're the perfect fit for the fast-paced environment.
We think you need these skills to ace Customer Assistant - Food - Dover Simply Food
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re looking for those who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Yourself:We value authenticity! Don’t be afraid to let your personality come through in your application. We want to know the real you and how you’ll fit into our high-energy team.
Apply Through Our Website:For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is exactly what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this role is all about making customers feel valued.
✨Demonstrate Flexibility and Team Spirit
Be ready to talk about your ability to adapt to different situations and work as part of a team. Share experiences where you’ve successfully collaborated with others or handled unexpected challenges during busy periods.
✨Embrace the Digital Tools
Since being digitally confident is essential, brush up on any relevant technology or tools you might use in the role. Mentioning how you’ve used similar tools in previous jobs can give you an edge.
