At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, unsocial hours premium, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a supportive team atmosphere.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be over 18 and ready to thrive in a fast-paced environment.
The predicted salary is between 12 - 15 € per hour.
Work Pattern:
- Week 1: Tuesday: 02:45-10:45, Saturday: 02:45-10:45
- Week 2: Sunday: 04:00-12:00, Tuesday: 02:45-10:45
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Devizes Simply Food employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values resilience and teamwork. Our Customer Assistants in Devizes Simply Food enjoy competitive pay, including an unsocial hours premium, and have access to extensive training and growth opportunities within the UK's fastest-growing retailer. Join us to be part of a supportive environment where your contributions are recognised, and you can truly make a difference in delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Devizes Simply Food
✨Tip Number 1
Get to know the company! Before your interview, do a bit of homework on M&S and their food products. This will help you show genuine interest and impress them with your knowledge during the chat.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. Be ready to share these stories, as they’ll highlight your ability to thrive under pressure.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with any digital tools M&S uses, like Sparks. Being able to discuss how you’d use these tools to enhance customer experience can set you apart.
✨Tip Number 4
Be flexible and adaptable! During your interview, emphasise your willingness to take on various roles in the store. M&S values team players who can handle the fast-paced environment with ease.
We think you need these skills to ace Customer Assistant - Food - Devizes Simply Food
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch service and have a love for M&S Food products.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've thrived in high-pressure environments or delivered exceptional customer service – we love to see real-life stories!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Assistant role. Remember, we’re looking for someone who can think on their feet!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you brush up on M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your commitment to providing five-star service.
✨Emphasise Teamwork
Since being a team player is crucial for this role, come ready to discuss your experiences working in a team. Share specific instances where you supported colleagues or contributed to a positive work environment, highlighting your ability to adapt and collaborate.
✨Be Ready for a Fast-Paced Environment
The role requires thriving under pressure, so be prepared to discuss how you handle busy situations. You might even want to practice answering questions quickly and clearly, as this will reflect your ability to stay sharp and focused during peak times.
