At a Glance
- Tasks: Assist customers, stock shelves, and provide top-notch service in a fast-paced environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a chance to thrive under pressure.
- Why this job: Be at the forefront of retail, making a real difference to customer experiences.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern:
- Friday 05:00 - 09:00
- Saturday 05:00 - 09:00
- Sunday 06:00 - 10:00
Under 18 disclaimer: This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need colleagues who are down-to-earth, who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently delivering style advice or recommending and selling our newest products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Bognor Regis employer: Marks & Spencer
Join M&S as a Customer Assistant in Bognor Regis, where you'll be part of a dynamic team at the forefront of the UK's fastest growing retailer. We offer a vibrant work culture that values resilience and teamwork, alongside opportunities for personal growth and development. With competitive pay, including an unsocial hours premium, and a commitment to delivering exceptional customer service, M&S is an excellent employer for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Bognor Regis
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve gone above and beyond for a customer. Be ready to share these experiences during your interview to demonstrate that you can deliver that five-star service they’re after.
✨Tip Number 3
Show off your flexibility! Be prepared to discuss how you can adapt to different roles within the store. Highlight any past experiences where you’ve had to think on your feet or juggle multiple tasks – this is key in a fast-paced environment like M&S.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to use digital tools to enhance the customer experience, just like they want.
We think you need these skills to ace Customer Assistant - Food - Bognor Regis
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Customer Assistant and ready to embrace the fast-paced environment at M&S.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that match what we’re looking for, like your ability to thrive under pressure or your digital confidence with tools like apps.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re busy too!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Marks & Spencer
✨Know Your Stuff
Before the interview, make sure you brush up on M&S products and services. Familiarise yourself with their latest offerings and any promotions. This will show your passion for the brand and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This is key for a role that thrives on delivering five-star service.
✨Emphasise Teamwork and Flexibility
Be ready to discuss your experience working in a team and how you adapt to changing situations. Highlight instances where you’ve supported colleagues or taken on different roles during busy periods. This aligns perfectly with the high-energy environment they’re looking for.
✨Demonstrate Digital Confidence
Since being digitally confident is essential, think of examples where you've used technology to enhance customer experiences. Whether it’s using apps or in-store devices, showing that you can navigate digital tools will set you apart from other candidates.
