At a Glance
- Tasks: Assist customers in our Food section, providing top-notch service and support.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a chance to thrive under pressure.
- Why this job: Be at the forefront of customer service and make a real difference every day.
- Qualifications: Passion for food, resilience, and a team-oriented mindset.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern:
- Monday 18:00-22:00
- Wednesday 18:00-22:00
- Thursday 18:00-22:00
- Saturday 18:00-22:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Biggleswade employer: Marks & Spencer
At M&S, we pride ourselves on being more than just a retailer; we are a community that values hard work, resilience, and exceptional service. As a Customer Assistant in our Biggleswade Food section, you'll enjoy a dynamic work culture that fosters teamwork and personal growth, with opportunities to develop your skills in a fast-paced environment. With flexible hours and a commitment to employee well-being, M&S is an excellent employer for those looking to make a meaningful impact while enjoying the benefits of working for one of the UK's leading brands.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Biggleswade
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and show it! Highlight your adaptability in previous roles. We love team players who can jump into different areas of the store as needed, so let us know how you've embraced change in the past.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your passion for food and customer service, and don’t forget to mention any digital tools you’re comfortable using.
We think you need these skills to ace Customer Assistant - Food - Biggleswade
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re genuinely excited about the role and ready to embrace the fast-paced environment at M&S.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you’ve thrived under pressure or delivered exceptional service – we love to see that!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Assistant role. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need to make your application stand out.
How to prepare for a job interview at Marks & Spencer
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Resilience
Prepare examples from your past experiences where you've thrived under pressure. Whether it’s handling a busy shift or resolving customer complaints, demonstrating your ability to stay calm and effective will impress the interviewers.
✨Emphasise Teamwork
Think of instances where you’ve worked well in a team. M&S values collaboration, so be ready to share how you’ve supported colleagues and contributed to a positive work environment in previous roles.
✨Be Digitally Savvy
Familiarise yourself with digital tools that enhance customer experience, like apps or in-store devices. Mentioning your comfort with technology during the interview will show that you’re ready to embrace the digital aspect of the role.
