At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Tuesday 07:00-11:00
- Friday 07:00-11:00
- Saturday 12:00-16:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion Home & Beauty - York Outlet employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and innovation. Our Customer Assistants in York Outlet enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a dynamic team that is passionate about delivering outstanding customer service in the fast-paced fashion retail environment. Join us to not only advance your career but also to be part of a brand that champions style and quality.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion Home & Beauty - York Outlet
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you chat with customers, you can offer genuine style advice that shows you're passionate about what you do.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable engaging with customers. The more confident you are in delivering five-star service, the better your chances of landing that role.
✨Tip Number 3
Show off your digital savvy! Brush up on using apps and in-store devices that enhance customer experiences. Being digitally confident will set you apart as a candidate who’s ready to embrace the future of retail.
✨Tip Number 4
Be flexible and ready to adapt! Retail is all about pace, so demonstrate your ability to handle busy situations with ease. Share examples from past experiences where you thrived under pressure to show you’re the perfect fit for the fast-moving environment.
We think you need these skills to ace Customer Assistant - Fashion Home & Beauty - York Outlet
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that highlight your style knowledge and enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you’re genuinely excited about being part of the fashion world.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role. Remember, we’re busy too, so make it easy for us to read!
Highlight Your Team Spirit:Since being a team player is crucial in our fast-paced environment, make sure to mention any teamwork experiences you’ve had. Whether it’s in retail or another setting, show us how you’ve contributed to a positive atmosphere and supported your colleagues. We love to see collaboration in action!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there. So, take a moment to fill out that online form and let’s get started on this journey together!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will impress the interviewers.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences. This shows that you’re not just a people person but also tech-savvy, which is crucial for the role.
✨Show Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive environment. M&S values teamwork, so demonstrating this quality will set you apart.
✨Embrace Flexibility
Retail is fast-paced, and adaptability is key. Think of instances where you've successfully handled change or unexpected challenges. Conveying your readiness to jump in wherever needed will resonate well with the interviewers.
