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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in fashion, home, and beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a high-demand setting.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong teamwork skills required.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Tuesday: 07:00-11:00
- Friday: 07:00-11:00
- Saturday: 15:30-19:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation. We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items. At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Westwood Cross employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Westwood Cross
✨Tip Number 1
Get to know the company inside out! Research M&S and their latest fashion trends, products, and values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets what they’re about.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how you'd handle different customer scenarios. Being able to demonstrate your ability to deliver five-star service will be key in showing you’re the right fit for the fast-paced environment at M&S.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and any other tech M&S uses. Being digitally confident is essential, so make sure you can talk about how you’d use these tools to enhance the customer experience during your interview.
✨Tip Number 4
Be ready to showcase your flexibility and teamwork! Think of examples from your past experiences where you’ve adapted quickly to changes or worked well in a team. M&S values a positive store environment, so demonstrating your ability to contribute to that will definitely give you an edge.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Westwood Cross
Some tips for your application 🫡
Show Your Passion: Let your love for fashion, home, and beauty shine through in your application. We want to see how excited you are about the role and how you can bring that energy to our team!
Be Specific: When describing your experience, be specific about your skills and achievements. Highlight any previous roles where you’ve delivered excellent customer service or worked in a fast-paced environment – we love those stories!
Tailor Your Application: Make sure to tailor your application to the job description. Use keywords from the listing, like 'team player' and 'flexibility', to show us you’re the perfect fit for our dynamic environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fabulous team!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will impress the interviewers.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and any other tech used in-store. Be prepared to explain how you would use these tools to enhance customer experience. This shows you're ready to embrace the digital shift in retail.
✨Show Your Team Spirit
Retail is all about teamwork, so come prepared with examples of how you've worked well in a team before. Highlight your ability to support colleagues and contribute to a positive environment, especially during busy times.
✨Embrace Flexibility
Be ready to discuss how you handle fast-paced environments and adapt to changing situations. Share experiences where you've successfully managed multiple tasks or shifted priorities, demonstrating your resilience and readiness for challenges.