At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a high-demand setting.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong teamwork skills required.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Week 1
- Tuesday 8-13:30
- Wednesday 6-11:30
- Thursday 8-12:30
- Saturday 12:30-19:30
- Week 2
- Sunday 7-11:30
- Monday 8-13:30
- Thursday 8-12:30
- Friday 12:30-19:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation. We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items. At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way. Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Truro Lemon Quay employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and passion for fashion. Our Truro Lemon Quay location provides employees with unique opportunities for growth and development in a fast-paced retail environment, where you can truly make a difference in delivering outstanding customer service. With a commitment to employee well-being and a focus on innovation, M&S is the perfect place for those looking to build a rewarding career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Truro Lemon Quay
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets the brand.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios, especially in a fast-paced environment. Role-playing with a friend can help you feel more confident and prepared for those tricky questions during the interview.
✨Tip Number 3
Show off your digital savvy! Since being digitally confident is key, brush up on using apps and devices that enhance customer experience. Mention any relevant tech skills in your interview to demonstrate you're ready to embrace the digital tools at M&S.
✨Tip Number 4
Be ready to showcase your teamwork spirit! Think of examples where you've worked well in a team, especially under pressure. M&S values a positive store environment, so showing that you can contribute to that will definitely give you an edge.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Truro Lemon Quay
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share any relevant experiences or interests that show you’re not just looking for a job, but you genuinely want to be part of the fashion world at M&S.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in delivering top-notch customer service. We want to see how you've gone above and beyond for customers in the past, as this role is all about providing that five-star service!
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. Show us that you can easily adapt to using technology to enhance the customer experience – it’ll make you stand out!
Tailor Your Application:Don’t just send a generic application. Tailor it to the role by using keywords from the job description. This shows us that you’ve done your homework and are genuinely interested in joining our team at M&S.
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This role is all about delivering five-star service, so let your experiences shine!
✨Be Digitally Savvy
Familiarise yourself with digital tools like apps and in-store devices that enhance customer experience. Mention any relevant tech skills during the interview to demonstrate your readiness to embrace M&S's digital transformation.
✨Emphasise Teamwork and Flexibility
Retail is a fast-paced environment, so be prepared to discuss how you work well in a team and adapt to changing situations. Share examples of how you've supported colleagues and tackled challenges together!
