At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in fashion, home, and beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills required.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday 12:30-16:30
- Friday 16:30-20:30
- Saturday 12:00-16:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Teeside Park employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. As a Customer Assistant in our Teeside Park location, you'll enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a brand that values your contributions while providing a dynamic environment where fashion meets customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Teeside Park
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can chat confidently about what’s hot and how you can help customers find their perfect style.
✨Tip Number 2
Show off your digital skills! Since being digitally confident is key for this role, make sure you highlight any experience you have with apps or tech in your conversations. We want to see how you can use these tools to enhance the customer experience.
✨Tip Number 3
Be ready to demonstrate your teamwork skills! Retail is all about collaboration, so think of examples where you've worked well with others. Share how you’ve contributed to a positive environment and helped your team succeed.
✨Tip Number 4
Flexibility is your best friend! Be prepared to discuss how you adapt to fast-paced environments. Share stories of times you’ve thrived under pressure and how you can jump in wherever needed to keep things running smoothly.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Teeside Park
Some tips for your application 🫡
Show Your Passion:Let your love for fashion, home, and beauty shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of the M&S team and helping customers find their style.
Be Specific:When detailing your experience, be specific about how you've contributed to sales or customer service in the past. We’re looking for examples that highlight your ability to thrive in a fast-paced environment and how you’ve made a positive impact on customers.
Highlight Digital Skills:Since being digitally confident is key, mention any experience you have with digital tools or apps. If you've used similar technology in previous roles, let us know how it helped enhance the customer experience.
Keep It Professional Yet Personal:While we love a friendly tone, make sure your application remains professional. Share a bit about yourself and why you’d be a great fit for our team, but keep it relevant to the role and what we’re looking for at M&S.
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be prepared to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. During the interview, mention how you would use technology to enhance customer experiences. This shows you're ready to embrace the digital side of retail.
✨Show Your Team Spirit
Retail is all about teamwork! Share examples of how you've worked collaboratively in previous roles. Highlighting your ability to support colleagues and contribute to a positive environment will resonate well with the interviewers.
✨Embrace Flexibility
Retail can be unpredictable, so be ready to discuss how you handle change and adapt to new challenges. Share specific instances where you've successfully navigated a busy or demanding situation to demonstrate your resilience.
