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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in fashion, home, and beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday 6:00 - 10:00
- Tuesday 6:00 - 10:00
- Thursday 6:00 - 10:00
- Saturday 6:00 - 10:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Stevenage Retail Park employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Stevenage Retail Park
✨Tip Number 1
Get to know the company inside out! Research M&S, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for fashion and customer service, making it clear you're the perfect fit.
✨Tip Number 2
Practice your pitch! Think about how you can showcase your experience in a fast-paced environment. Be ready to share examples of how you've delivered top-notch service or tackled challenges head-on – this will help you stand out as a resilient candidate.
✨Tip Number 3
Show off your digital skills! Familiarise yourself with tools like the Sparks App and any other tech M&S uses. Being digitally confident is key, so be prepared to discuss how you can leverage these tools to enhance the customer experience.
✨Tip Number 4
Be flexible and ready to adapt! Retail is all about teamwork and moving quickly. During your interview, highlight your ability to work well under pressure and how you thrive in a dynamic environment. Remember, we want to see that you can roll with the punches!
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Stevenage Retail Park
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experience or personal stories that highlight your style knowledge and enthusiasm for helping customers find their perfect look.
Be Clear and Concise: Keep your application straightforward and to the point. We want to see your skills and experiences without wading through unnecessary fluff. Use bullet points if it helps make your achievements stand out!
Highlight Your Team Spirit: Since being a team player is crucial in our fast-paced environment, make sure to mention any teamwork experiences. Whether it's in retail or other jobs, show us how you contribute to a positive atmosphere and support your colleagues.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Don’t miss out on this opportunity!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will impress the interviewers.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences. This shows that you’re not just a people person but also tech-savvy, which is crucial for this role.
✨Show Your Team Spirit
Retail is all about teamwork, so come ready to share examples of how you've worked well with others in fast-paced environments. Highlighting your ability to support colleagues and contribute to a positive atmosphere will resonate well with the interviewers.
✨Embrace Flexibility
Be ready to discuss how you handle change and adapt to new challenges. Retail can be unpredictable, so sharing stories of when you've successfully navigated busy periods or unexpected situations will demonstrate your resilience and readiness for the role.