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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Week 1: Monday 16.30 - 20.30
- Wednesday 16.30 - 20.30
- Friday 16.30 - 20.30
- Week 2: Monday 16.30 - 20.30
- Wednesday 16.30 - 20.30
- Saturday 16.30 - 20.30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion. Home & Beauty - Newcastle employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion. Home & Beauty - Newcastle
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your ability to deliver five-star service will show that you're ready to roll up your sleeves and get stuck in.
✨Tip Number 3
Show off your digital savvy! Be prepared to discuss how you've used technology in previous roles. Mentioning your experience with apps or digital tools will highlight your readiness to enhance the customer experience at M&S.
✨Tip Number 4
Flexibility is key! Be ready to talk about times when you've adapted to change or handled pressure. This will prove that you can thrive in a fast-paced retail environment and are always ready for the next challenge.
We think you need these skills to ace Customer Assistant - Fashion. Home & Beauty - Newcastle
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share any relevant experiences or interests that show you’re not just looking for a job, but you genuinely want to be part of the fashion world at M&S.
Highlight Your Customer Service Skills: Make sure to emphasise your experience in delivering top-notch customer service. We want to see how you've gone above and beyond for customers in the past, as this role is all about providing that five-star service!
Be Digital Savvy: Since being digitally confident is key, mention any experience you have with digital tools or apps. If you've used similar tech in previous roles, let us know how it helped enhance the customer experience!
Keep It Concise and Engaging: Your application should be clear and to the point. Use engaging language that reflects your personality, and don’t forget to check for typos! A polished application shows us you care about the details.
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be prepared to discuss your favourite styles and how you can help customers find their perfect look. Show them you're not just a fan of fashion but also knowledgeable about it!
✨Show Your Customer Service Skills
Think of examples where you've provided excellent customer service. Whether it's resolving an issue or going the extra mile for a customer, be ready to share these stories. M&S values five-star service, so let your passion for helping others shine through.
✨Be Digitally Savvy
Familiarise yourself with digital tools like apps and in-store devices that enhance customer experience. Mention any experience you have with technology in retail settings, as being digitally confident is key for this role.
✨Emphasise Teamwork and Flexibility
Prepare to discuss how you work well in a team and adapt to changing situations. Retail can be hectic, so share examples of how you've thrived in fast-paced environments and supported your colleagues when needed.