Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in fashion, home, and beauty.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Other info: Dynamic role with a focus on teamwork and adaptability.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday 09:00-17:00
- Saturday 10:00-18:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty (Menswear) - Brooklands employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty (Menswear) - Brooklands
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest collections and trends. This way, when you walk into that interview, you can chat confidently about their products and show you're genuinely passionate about fashion.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate real-life scenarios. Being able to demonstrate how you'd handle different customer situations will set you apart as a candidate who’s ready to deliver that five-star service.
✨Tip Number 3
Show off your digital savvy! Brush up on using apps and in-store devices that enhance the shopping experience. Mentioning your comfort with technology during interviews will highlight your readiness to adapt to M&S's digital tools.
✨Tip Number 4
Be a team player! Think of examples from your past experiences where you’ve worked well in a team. M&S values collaboration, so showing that you can contribute positively to a team environment will make you a standout candidate.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty (Menswear) - Brooklands
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that showcase your style knowledge and enthusiasm for the industry. We want to see how you can bring that passion to our team!
Highlight Your Customer Service Skills: Make sure to emphasise your experience in delivering top-notch customer service. Use examples that demonstrate your ability to handle busy environments and provide five-star service, just like we do at M&S. Remember, it’s all about making our customers feel valued!
Be Digital Savvy: Since being digitally confident is key, mention any experience you have with digital tools or apps. If you've used similar technology in past roles, let us know! We’re looking for team members who can enhance the customer experience using our digital resources.
Tailor Your Application: Don’t forget to tailor your application to the specific role! Use keywords from the job description and align your skills with what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team at M&S.
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in menswear and be ready to discuss your favourite styles. Show that you’re not just passionate about fashion, but also knowledgeable about what’s currently hot in the market.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences and streamline processes in a busy retail environment.
✨Showcase Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive atmosphere, especially during busy periods.
✨Embrace Flexibility
Retail is all about adapting to change. Think of instances where you’ve had to be flexible and how you handled unexpected challenges. This will show that you can thrive in a fast-paced environment.