At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, dynamic team environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on teamwork and digital tools.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills required.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Week 1
- Sunday - 10:00-14:00
- Monday - 10:00-14:00
- Thursday - 10:00-14:00
- Friday - 10:00-14:00
- Week 2
- Tuesday - 10:00-14:00
- Thursday - 10:00-14:00
- Friday - 10:00-14:00
- Saturday - 10:00-14:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Livingston Almondvale employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. Our Livingston Almondvale location provides employees with the opportunity to engage in a fast-paced retail environment while receiving comprehensive training and growth opportunities in the fashion, home, and beauty sectors. With a commitment to employee well-being and a focus on delivering outstanding customer service, we ensure that our team members feel valued and empowered to make a difference every day.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Livingston Almondvale
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your ability to deliver five-star service will show that you're ready to roll up your sleeves and get stuck in.
✨Tip Number 3
Show off your digital confidence! Brush up on using apps and in-store devices, as these are key to enhancing the customer experience. Mentioning your tech-savviness during interviews will highlight your readiness for the fast-paced retail environment.
✨Tip Number 4
Be flexible and adaptable! Retail is all about teamwork and moving quickly. Share examples of how you've successfully adapted to changes in previous roles, showing that you're ready to meet challenges head-on and contribute to a positive store environment.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Livingston Almondvale
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for fashion and customer service shine through. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of the M&S team!
Tailor Your CV:Make sure your CV highlights relevant experience in retail or customer service. We’re looking for those who can drive sales and deliver top-notch service, so don’t be shy about showcasing your skills!
Be Digital Savvy:Mention any experience you have with digital tools or apps, especially if you've used them in a retail setting. Being digitally confident is key for us, so show us how you can enhance the customer experience!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences. This shows you're not just a people person but also tech-savvy, which is crucial for the role.
✨Show Your Team Spirit
Retail is all about teamwork! Think of examples where you've worked well with others, especially in high-pressure situations. Highlighting your ability to support colleagues while keeping the energy up will resonate well with the interviewers.
✨Embrace Flexibility
Be ready to discuss how you handle change and adapt to new challenges. Retail can be unpredictable, so sharing past experiences where you've successfully navigated busy or unexpected situations will demonstrate your readiness for the fast-paced environment.
