At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 € per hour.
Work Pattern:
- Tuesday: 07:00–11:00
- Wednesday: 07:00–11:00
- Saturday: 07:00–11:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Liverpool One employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. Our Liverpool One location provides a dynamic environment where passionate individuals can grow their careers in fashion retail while enjoying flexible hours and comprehensive training opportunities. Join us to be part of a brand that values your contributions and empowers you to deliver outstanding service in a fast-paced, stylish setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Liverpool One
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you chat with customers, you can offer genuine style advice and show that you're passionate about what you’re selling.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable engaging with customers. The more confident you are in delivering five-star service, the better your chances of standing out during interviews.
✨Tip Number 3
Show off your digital savvy! Brush up on using apps and in-store devices that enhance customer experiences. Being digitally confident is key, so make sure you can demonstrate this during your interview.
✨Tip Number 4
Be ready to showcase your flexibility! Retail is all about adapting to change, so think of examples where you've successfully handled fast-paced environments. This will show that you can thrive under pressure and contribute positively to the team.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Liverpool One
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share any relevant experiences or interests that show you’re not just looking for a job, but you genuinely want to be part of the fashion scene at M&S.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in delivering top-notch customer service. We want to see how you've gone above and beyond to help customers in the past, as this role is all about providing that five-star service!
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. Show us how you can use technology to enhance the customer experience – it’ll make you stand out!
Keep It Concise and Engaging:While we love a good story, keep your application clear and to the point. Use engaging language that reflects your personality, and don’t forget to check for typos – we want to see your best self!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be prepared to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will impress the interviewers.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be ready to explain how you would use these tools to enhance customer experiences. Highlighting your comfort with technology will show that you're ready for the fast-paced retail environment.
✨Showcase Team Spirit
Prepare examples of how you've worked effectively in a team. Retail is all about collaboration, so share stories that demonstrate your ability to support colleagues and contribute to a positive atmosphere, especially during busy times.
✨Embrace Flexibility
Retail can be unpredictable, so be ready to discuss how you adapt to changing situations. Share instances where you've successfully handled unexpected challenges or shifts in priorities, showcasing your resilience and readiness to jump in wherever needed.
