At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Other info: Dynamic role with a focus on teamwork and adaptability.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 € per hour.
Working Pattern:
- Thursday - 08:00 - 12:00
- Friday - 15:00 - 19:00
- Saturday - 15:00 - 19:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
- At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
- Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
- Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
- Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
- Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Kingston employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. As a Customer Assistant in our Kingston store, you'll enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a brand that values your contributions while delivering top-notch service in the fast-paced world of fashion, home, and beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Kingston
✨Tip Number 1
Get to know the company! Research M&S and their latest fashion trends. This will help you chat confidently during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how you'd handle different customer scenarios. This will prepare you for those tricky questions about delivering five-star service.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App. Mentioning your comfort with technology can set you apart as a candidate who’s ready to enhance the customer experience.
✨Tip Number 4
Be ready to demonstrate your flexibility! Think of examples where you've adapted quickly to change. Retail is fast-paced, and showing that you can keep up will make you a standout candidate.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Kingston
Some tips for your application 🫡
Show Your Passion:Let us see your love for fashion, home, and beauty in your application. Share any relevant experiences or interests that highlight your enthusiasm for the role and how you can contribute to our team.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff. Remember, less is often more!
Tailor Your Application:Make sure to customise your application to fit the Customer Assistant role. Highlight your ability to work in a fast-paced environment and your digital confidence, as these are key aspects we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be prepared to discuss your favourite styles and how you can help customers find what they're looking for. Show your passion for the industry – it’ll make you stand out!
✨Showcase Your Customer Service Skills
Think of examples where you've provided excellent customer service. Whether it's resolving a complaint or going the extra mile for a customer, be ready to share these stories. M&S values five-star service, so demonstrate how you embody that.
✨Be Digitally Savvy
Familiarise yourself with digital tools like apps and in-store devices. Mention any experience you have using technology in retail settings. Highlighting your digital confidence will show you're ready to enhance the customer experience.
✨Emphasise Teamwork and Flexibility
Prepare to discuss how you work well in a team and adapt to changing situations. Retail can be hectic, so share examples of how you've thrived in fast-paced environments and supported your colleagues when needed.
