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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 20000 - 22000 £ per year.
Work Pattern
- Sunday 1200-1600
- Saturday 0800-1700
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
- At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
- Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
- Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
- Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
- Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Hedge End employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Hedge End
✨Tip Number 1
Get to know the company! Research M&S and their latest fashion trends. This will help you chat confidently during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle busy situations and provide top-notch service. Role-playing with a friend can really help!
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App. Being able to discuss how you'd use these tools to enhance customer experience will set you apart from other candidates.
✨Tip Number 4
Be ready to showcase your flexibility! Prepare examples of times you've adapted quickly to changes or challenges in previous roles. M&S values team players who can keep up with the fast-paced retail environment.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Hedge End
Some tips for your application 🫡
Show Your Passion: Let your love for fashion, home, and beauty shine through in your application. We want to see how excited you are about the role and how you can bring that energy to our team!
Be Specific: When describing your experience, be specific about your skills and achievements. We’re looking for examples of how you've delivered excellent customer service or driven sales in previous roles.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your digital confidence and ability to work in a fast-paced environment, as these are key for us at M&S.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This role is all about providing five-star service!
✨Be Digitally Savvy
Familiarise yourself with digital tools like apps and in-store devices that enhance the shopping experience. Mention any experience you have with technology in retail, as being digitally confident is key for this position.
✨Emphasise Teamwork and Flexibility
Retail can be hectic, so highlight your ability to work well in a team and adapt to changing situations. Share examples of how you've supported colleagues in busy times and how you thrive in fast-paced environments.