At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in fashion, home, and beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a high-demand setting.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 20000 - 22000 £ per year.
Work Pattern:
- Week 1: Monday 15:00 - 20:30
- Thursday 16:00 - 20:30
- Friday 15:00 - 20:30
- Saturday 14:00 - 19:30
- Week 2: Sunday 11:00 - 17:30
- Tuesday 16:30 - 20:30
- Thursday 11:00 - 16:30
- Friday 15:30 - 20:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Gloucester Quays Outlet employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. Our Gloucester Quays Outlet provides a dynamic environment where passionate individuals can grow their careers in fashion retail while enjoying flexible working hours and access to digital tools that enhance the customer experience. Join us to be part of a forward-thinking team that values your contributions and supports your professional development in a fast-paced, rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Gloucester Quays Outlet
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios, especially in a fast-paced environment. Being able to demonstrate your ability to provide five-star service will definitely impress the hiring team.
✨Tip Number 3
Show off your digital savvy! Be ready to discuss how you’ve used technology in previous roles or how you’d use tools like the Sparks App to enhance customer experiences. This is key for M&S, so make sure you highlight your comfort with digital tools.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the world of fashion retail with us.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Gloucester Quays Outlet
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for fashion and customer service shine through. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of the M&S team!
Be Specific:Use examples from your past experiences to highlight your skills. Whether it's a time you helped a customer find the perfect outfit or worked in a fast-paced environment, we want to hear about it. Specifics make your application stand out!
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your tone professional. Use clear language and avoid slang. Show us your personality, but also that you understand the importance of professionalism in retail.
Apply Through Our Website:Make sure to submit your application through our website. It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences. This shows you're not just a people person but also tech-savvy, which is crucial for this role.
✨Show Your Team Spirit
Retail is all about teamwork! Think of examples where you've worked well with others, especially in high-pressure situations. Highlighting your ability to support colleagues while maintaining a positive atmosphere will resonate well with the interviewers.
✨Embrace Flexibility
Be ready to discuss how you handle change and adapt to new challenges. Retail can be unpredictable, so sharing past experiences where you've successfully navigated shifts in priorities will demonstrate your readiness for this fast-paced environment.
