At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Other info: Dynamic role with a focus on teamwork and digital tools.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 20000 - 22000 £ per year.
Work Pattern
- Week 1
- Sunday 10:00-17:00
- Tuesday 10:00-15:00
- Wednesday 10:00-15:00
- Friday 10:00-15:00
- Week 2
- Monday 10:00-15:00
- Tuesday 10:00-15:00
- Thursday 10:00-15:00
- Saturday 10:00-17:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Glasgow Pollok employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. Our Glasgow Pollok location provides employees with the opportunity to engage in a fast-paced retail environment while receiving comprehensive training and growth opportunities in the fashion, home, and beauty sectors. With a commitment to employee well-being and a focus on delivering outstanding customer service, we ensure that our team members feel valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Glasgow Pollok
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your ability to provide five-star service will show that you're ready to roll up your sleeves and get stuck in.
✨Tip Number 3
Show off your digital savvy! Be prepared to discuss how you've used technology in previous roles. Mentioning your experience with apps or digital tools will highlight your readiness to enhance the customer experience at M&S.
✨Tip Number 4
Flexibility is key! Be ready to talk about times when you've adapted to change or handled pressure. This will prove that you can thrive in a fast-paced retail environment and are always ready for the next challenge.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Glasgow Pollok
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for fashion and customer service shine through. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of the M&S team!
Be Specific:Use specific examples from your past experiences to highlight your skills. Whether it’s a time you provided excellent customer service or helped boost sales, we want to know how you can bring that energy to our store.
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your application professional. Use a friendly tone, but make sure your language is clear and concise. We’re looking for someone who can communicate well with customers and colleagues alike!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences. This shows you're not just a people person but also tech-savvy, which is crucial for the role.
✨Show Your Team Spirit
Retail is all about teamwork! Think of examples where you've worked well with others, especially in high-pressure situations. Highlighting your ability to support colleagues while keeping the energy up will resonate well with the interviewers.
✨Embrace Flexibility
Be ready to discuss how you handle change and adapt to new challenges. Retail can be unpredictable, so sharing past experiences where you've successfully navigated busy periods or unexpected tasks will demonstrate your readiness for the fast-paced environment.
