At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in fashion, home, and beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday 1300-1700
- Tuesday 0600-1000
- Thursday 0600-1000
- Friday 1430-1830
- Saturday 1430-1830
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation. We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items. At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way. Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty (Fixed Term) - Worthing employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and innovation. Our Worthing location provides a dynamic environment where Customer Assistants can thrive, with opportunities for personal growth and development in the fast-paced fashion retail sector. Join us to be part of a supportive team that champions creativity and customer service excellence, all while enjoying the benefits of flexible working hours and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty (Fixed Term) - Worthing
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's social media and website to understand their values and style. This will help you connect with the team and show that you're genuinely interested in being part of their fashion-forward family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to provide style advice or handle a busy day. Role-playing these situations can boost your confidence and prepare you for the fast-paced environment at M&S.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and other digital devices used in-store. Being comfortable with technology will not only impress your interviewers but also help you stand out as a candidate who can enhance the customer experience.
✨Tip Number 4
Be ready to demonstrate your flexibility! Retail is all about adapting to change, so come prepared with examples of how you've successfully handled unexpected challenges in the past. This will show that you're the resilient team player M&S is looking for!
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty (Fixed Term) - Worthing
Some tips for your application 🫡
Show Your Passion:Let your love for fashion, home, and beauty shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of the M&S team and helping customers find their style.
Be Specific:When detailing your experience, be specific about how you've contributed to previous roles. Highlight any instances where you’ve provided excellent customer service or worked in a fast-paced environment, as this will resonate with us at M&S.
Digital Confidence is Key:Mention any experience you have with digital tools or apps, especially if you've used them in a retail setting. We’re all about enhancing the customer experience digitally, so showing us your tech-savvy side will definitely give you an edge.
Team Spirit Matters:Emphasise your ability to work well in a team. Share examples of how you've supported colleagues in the past, as we value a positive store environment where everyone works together to achieve success. Don’t forget to apply through our website!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This role is all about delivering five-star service, so let your experience shine!
✨Be Digitally Savvy
Familiarise yourself with digital tools like apps and in-store devices that enhance customer experiences. Mention any relevant tech skills you have during the interview, as being digitally confident is essential for this role.
✨Emphasise Teamwork and Flexibility
Retail can be fast-paced and unpredictable, so highlight your ability to work well in a team and adapt to changing situations. Share examples of how you've supported colleagues in busy times or taken on different roles when needed.
