At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on customer experience and digital tools.
- Why this job: Be a fashion ambassador and help customers find their perfect style.
- Qualifications: Passion for fashion and strong teamwork skills required.
The predicted salary is between 20000 - 22000 £ per year.
Work Pattern
- Tuesday: 06:00-12:30
- Thursday: 06:00-12:30
- Saturday: 06:00-12:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
- At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
- Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
- Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
- Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
- Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Exeter employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. As a Customer Assistant in our Exeter store, you'll enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a brand that values your contributions while delivering top-notch service in a fast-paced environment. Join us to not only advance your career but also to be part of a community that celebrates fashion and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Exeter
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's social media and website to understand their values and style. This will help you connect with the team and show that you're genuinely interested in being part of their fashion-forward family.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with the hiring team, be ready to share why you're passionate about fashion and customer service. Keep it upbeat and engaging – they want to see your personality shine through!
✨Tip Number 3
Show off your digital skills! Since being digitally confident is key for this role, think of examples where you've used tech to enhance customer experiences. Whether it's using apps or online tools, make sure to highlight your savvy side.
✨Tip Number 4
Be a team player! During your interactions, emphasise your ability to work well with others. Share stories of how you've supported colleagues in busy environments, as teamwork is crucial in delivering that five-star service M&S is known for.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Exeter
Some tips for your application 🫡
Show Your Passion:Let us see your love for fashion and customer service shine through in your application. Share any relevant experiences or interests that highlight your enthusiasm for the role!
Be Clear and Concise:We appreciate a straightforward approach! Make sure your application is easy to read and gets straight to the point. Highlight your skills and experiences that match what we're looking for.
Tailor Your Application:Don’t just send a generic application! Take a moment to customise it for the Customer Assistant role at M&S. Mention specific aspects of the job description that excite you and how you can contribute.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how they relate to M&S's offerings. Showing genuine passion for the products will impress your interviewers.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences. This shows you're ready to embrace the digital shift in retail.
✨Showcase Team Spirit
Prepare examples of how you've worked effectively in a team. Highlight your ability to support colleagues and contribute to a positive environment, as teamwork is crucial in a fast-paced retail setting.
✨Embrace Flexibility
Think of situations where you've had to adapt quickly to changes. Share these experiences during your interview to demonstrate your readiness to tackle challenges head-on and thrive in a dynamic retail environment.
