Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
Work Pattern
- Week 1
- Monday 13:30 - 21:30
- Tuesday 13:30 - 21:30
- Thursday 13:30 - 21:30
- Saturday 10:00 - 18:00
- Sunday 11:30 - 19:30
- Monday 13:30 - 21:30
- Tuesday 13:30 - 21:30
- Friday 13:30 - 21:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Edinburgh employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Edinburgh
✨Tip Number 1
Get to know the company! Research M&S and their latest fashion trends. This will help you chat confidently during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios with customers. Being able to demonstrate your ability to provide five-star service will set you apart from other candidates.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App. Mentioning your comfort with technology can really impress, especially since M&S is moving towards a more digital experience.
✨Tip Number 4
Be ready to showcase your flexibility! Retail is all about adapting to change, so come prepared with examples of how you've thrived in fast-paced environments. This will highlight your resilience and team spirit!
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Edinburgh
Some tips for your application 🫡
Show Your Passion: Let us see your love for fashion, home, and beauty in your application. Share any relevant experiences or interests that highlight your enthusiasm for the role and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the Customer Assistant role. Highlight your customer service skills and any experience in retail, especially in fast-paced environments. We want to see how you can thrive in our dynamic store!
Be Digital Savvy: Since being digitally confident is key, mention any experience you have with digital tools or apps. Show us how you can enhance the customer experience using technology – it’s a big part of what we do at M&S!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences. This shows you're not just a people person but also tech-savvy, which is crucial for this role.
✨Show Your Team Spirit
Retail is all about teamwork! Think of examples where you've worked well in a team or helped others. Highlighting your ability to support colleagues and contribute to a positive environment will resonate well with the interviewers.
✨Embrace Flexibility
Be ready to discuss how you handle fast-paced environments and adapt to changing situations. Share specific instances where you've successfully managed pressure or taken on new challenges, showcasing your resilience and adaptability.