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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in fashion, home, and beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills required.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday 15:00-19:00
- Thursday 16:00-20:00
- Friday 16:00-20:00
- Saturday 16:00-20:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Dundee Gallagher Retail Park employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Dundee Gallagher Retail Park
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets the brand.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios, especially in a fast-paced environment. Role-playing with a friend can help you feel more confident and prepared for those tricky questions during the interview.
✨Tip Number 3
Show off your digital savvy! Since being digitally confident is key, brush up on using apps and in-store devices. Mention any relevant experience you have with technology in retail, as it’ll demonstrate that you’re ready to enhance the customer experience right from the get-go.
✨Tip Number 4
Be ready to showcase your teamwork skills! Retail is all about collaboration, so think of examples where you've worked well in a team. Highlighting your ability to support others and contribute to a positive environment will make you a desirable candidate for M&S.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Dundee Gallagher Retail Park
Some tips for your application 🫡
Show Your Passion: Let your love for fashion and customer service shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of the M&S team!
Be Specific: When detailing your experience, be specific about how you've contributed to previous roles. Mention any sales achievements or customer service successes that highlight your skills and make you stand out to us.
Tailor Your Application: Make sure to tailor your application to the role. Use keywords from the job description to show that you understand what we're looking for and how you fit into our vision at M&S.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will impress the interviewers.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences. This shows that you’re not just a people person but also tech-savvy, which is crucial for the role.
✨Show Your Team Spirit
Retail is all about teamwork, so come ready to share examples of how you've worked well with others in fast-paced environments. Highlighting your ability to support colleagues and contribute to a positive atmosphere will resonate well with the interviewers.
✨Embrace Flexibility
Be ready to discuss how you handle change and adapt to new challenges. Retail can be unpredictable, so sharing past experiences where you’ve successfully navigated busy periods or unexpected situations will demonstrate your resilience and readiness for the role.