At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Competitive pay, flexible hours, and a vibrant team culture.
- Other info: Dynamic role with opportunities for growth in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills required.
The predicted salary is between 20000 - 25000 £ per year.
Work Pattern
- Monday 10:00-18:00
- Tuesday 10:00-18:00
- Wednesday 10:00-18:00
- Friday 10:00-18:00
- Saturday 10:00-18:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation. We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items. At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way. Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Cribbs Causeway employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and passion for fashion. Our Cribbs Causeway location provides employees with opportunities for personal growth and development, alongside competitive benefits and a commitment to maintaining high standards in customer service. Join us to be part of a dynamic team where your contributions are valued and you can truly make a difference in the retail experience.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Cribbs Causeway
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate real-life scenarios. Being able to demonstrate how you'd handle different customer situations will show your potential employers that you're ready to deliver that five-star service.
✨Tip Number 3
Show off your digital savvy! Brush up on using apps and in-store devices, like the Sparks App. Being comfortable with technology is key in today’s retail environment, and it’ll help you enhance the customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at M&S. So, take your marks and get applying!
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Cribbs Causeway
Some tips for your application 🫡
Show Your Passion:Let your love for fashion and customer service shine through in your application. We want to see how excited you are about the role and how you can bring that energy to our team!
Be Specific:When detailing your experience, be specific about your past roles and how they relate to this position. We’re looking for examples of how you've delivered excellent service or driven sales in a fast-paced environment.
Highlight Your Digital Skills:Since being digitally confident is key, mention any experience you have with digital tools or apps. Show us how you can use technology to enhance the customer experience and keep up with the pace of retail.
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This role is all about delivering five-star service!
✨Be Digitally Savvy
Familiarise yourself with digital tools like apps and in-store devices that enhance the shopping experience. Mention any experience you have with technology in retail, as being digitally confident is key for this position.
✨Emphasise Teamwork and Flexibility
Retail can be hectic, so highlight your ability to work well in a team and adapt to changing situations. Share examples of how you've supported colleagues in busy times and how you thrive in fast-paced environments.
