At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a high-demand environment.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 20000 - 25000 € per year.
Work Pattern:
- Monday: 10:00-19:00
- Tuesday: 12:00-17:15
- Wednesday: 12:00-17:15
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Colliers Wood employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions teamwork and innovation. As a Customer Assistant in our Colliers Wood location, you'll enjoy opportunities for personal growth and development while being part of a dynamic team that values your contributions. With a focus on delivering outstanding customer service in a fast-paced environment, we provide the tools and support you need to thrive in your role and make a real impact in the fashion, home, and beauty sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Colliers Wood
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can chat confidently about what’s hot and how you can help customers find their perfect style.
✨Tip Number 2
Show off your digital skills! Since being digitally confident is key for this role, make sure you highlight any experience you have with apps or tech in retail. Maybe even practice using similar tools before your interview to show you’re ready to hit the ground running.
✨Tip Number 3
Be prepared to demonstrate your teamwork skills. Think of examples where you’ve worked well with others in a fast-paced environment. M&S values team players, so showing that you can contribute positively to the store atmosphere will definitely work in your favour.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team. So, take your marks and get that application in!
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Colliers Wood
Some tips for your application 🫡
Show Your Passion:Let your love for fashion, home, and beauty shine through in your application. We want to see how excited you are about the role and how you can bring that energy to our team!
Be Specific:When describing your experience, be specific about your skills and achievements. We’re looking for examples of how you've delivered excellent customer service or driven sales in the past.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your digital confidence and ability to work in a fast-paced environment, as these are key for us at M&S.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This role is all about delivering five-star service!
✨Be Digitally Savvy
Familiarise yourself with digital tools that enhance the shopping experience. Mention any experience you have with apps or in-store devices, as being digitally confident is key in this role. Show them you can keep up with the fast-paced retail environment!
✨Emphasise Teamwork and Flexibility
Retail is all about teamwork, so be prepared to discuss how you work well with others. Share examples of how you've adapted to changing situations or supported your colleagues during busy times. They want to see that you're a team player who thrives under pressure!
