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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, competitive pay, and a vibrant team culture.
- Other info: Dynamic role with opportunities for growth in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills required.
The predicted salary is between 20000 - 25000 £ per year.
Work Pattern
- Monday 08:00 - 14:00
- Tuesday 06:00 - 13:00
- Wednesday 12:00 - 19:30
- Friday 06:00 - 14:30
- Saturday 14:00 - 19:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Canterbury employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Canterbury
✨Tip Number 1
Get to know the company inside out! Research M&S, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for fashion and customer service like a pro.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your experience in fast-paced environments and your ability to adapt quickly. Role-play with a friend or in front of the mirror to nail that confident delivery.
✨Tip Number 3
Show off your digital skills! Be ready to discuss how you've used technology in previous roles. Mention any apps or tools you’re familiar with, especially if they relate to enhancing customer experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Canterbury
Some tips for your application 🫡
Show Your Passion: Let us see your love for fashion, home, and beauty in your application. Share any relevant experiences or interests that highlight your enthusiasm for the role and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the Customer Assistant role. Highlight your customer service skills and any experience in fast-paced environments. We want to see how you can thrive in a busy retail setting!
Be Digital Savvy: Since being digitally confident is key, mention any experience you have with digital tools or apps. Show us how you can enhance the customer experience using technology – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team at M&S!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences. This shows you're not just a people person but also tech-savvy, which is crucial for the role.
✨Show Your Team Spirit
Retail is all about teamwork! Think of examples where you've worked well with others, especially in high-pressure situations. Highlighting your ability to support colleagues while maintaining a positive atmosphere will resonate well.
✨Embrace Flexibility
Be ready to discuss how you handle change and adapt to new challenges. Retail can be unpredictable, so sharing past experiences where you've successfully navigated busy or unexpected situations will demonstrate your resilience.