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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join the iconic M&S team in Fashion, Home & Beauty.
- Benefits: Flexible hours, competitive pay, and a vibrant team culture.
- Other info: Dynamic role with opportunities for growth in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
Work Pattern
- Monday 12:00-16:00
- Tuesday 12:00-16:00
- Thursday 12:00-16:00
- Friday 12:00-16:00
- Saturday 12:00-16:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Cambridge employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Cambridge
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate real-life scenarios. Being able to demonstrate how you’d handle different customer situations will show that you’re ready to deliver that five-star service they’re looking for.
✨Tip Number 3
Show off your digital savvy! Brush up on using apps and in-store devices, especially the Sparks App. Being comfortable with technology is key, so make sure you can confidently discuss how you’d use these tools to enhance the customer experience.
✨Tip Number 4
Be flexible and ready to adapt! Retail is all about pace, so think of examples from your past where you’ve thrived under pressure. Highlighting your ability to stay efficient and effective, even when things get hectic, will definitely impress the hiring team.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Cambridge
Some tips for your application 🫡
Show Your Passion: Let your love for fashion, home, and beauty shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of the M&S team!
Be Specific: When detailing your experience, be specific about how you've contributed to previous roles. We’re keen to know how you’ve driven sales or enhanced customer experiences in fast-paced environments.
Highlight Your Digital Skills: Since being digitally confident is key, make sure to mention any experience you have with digital tools or apps. Show us how you can use technology to improve customer service and keep up with the latest trends.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Share a bit about yourself and why you’d be a great fit for our team, but also ensure it’s polished and well-structured.
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will impress the interviewers.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences. This shows that you’re not just a people person but also tech-savvy, which is crucial for this role.
✨Show Your Team Spirit
Retail is all about teamwork, so come ready to share examples of how you've worked well with others in fast-paced environments. Highlighting your ability to support colleagues and contribute to a positive atmosphere will resonate well with the interviewers.
✨Embrace Flexibility
Be ready to discuss how you handle change and adapt to new challenges. Retail can be unpredictable, so sharing stories of when you've successfully navigated busy periods or unexpected situations will demonstrate your resilience and readiness for the role.