At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in fashion, home, and beauty.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on customer experience and sales.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion, digital confidence, and teamwork skills.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern
- Sunday 14:00 - 18:00
- Monday 16:30-20:30
- Tuesday 16:30-20:30
- Wednesday 16:30-20:30
- Saturday 16:30-20:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation. We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items. At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way. Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Bracknell Lexicon employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and passion for fashion. Our Bracknell Lexicon location provides employees with the opportunity to grow within a dynamic retail environment, where flexibility and digital confidence are key to delivering outstanding customer service. With a commitment to employee development and a focus on maintaining high standards, we ensure that our team members feel valued and empowered to succeed in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Bracknell Lexicon
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can chat confidently about what’s hot and how you can help customers find their perfect style.
✨Tip Number 2
Show off your digital skills! Since being digitally confident is key for this role, make sure you highlight any experience you have with apps or tech in your conversations. We want to see how you can use these tools to enhance the customer experience.
✨Tip Number 3
Be ready to demonstrate your teamwork skills! Retail is all about collaboration, so think of examples where you've worked well with others. Share how you’ve supported teammates in busy situations – it’ll show you’re a great fit for the M&S vibe.
✨Tip Number 4
Flexibility is your best friend! Be prepared to discuss how you adapt to changing situations. Whether it’s jumping into a new task or helping out during peak times, showing that you can roll with the punches will impress the hiring team.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Bracknell Lexicon
Some tips for your application 🫡
Show Your Passion:Let your love for fashion and customer service shine through in your application. We want to see how excited you are about the role and how you can bring that energy to our team!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in fast-paced environments. We’re looking for those who can keep up with the hustle and bustle of retail, so showcase your skills that match our needs.
Be Digital Savvy:Mention any experience you have with digital tools or apps, as being digitally confident is key for us. If you've used similar tools before, let us know how you’ve leveraged them to enhance customer experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This role is all about providing five-star service!
✨Be Digitally Savvy
Familiarise yourself with digital tools like apps and in-store devices that enhance the shopping experience. Mention any experience you have with technology in retail, as being digitally confident is key for this position.
✨Emphasise Teamwork and Flexibility
Retail can be fast-paced and unpredictable, so be prepared to discuss how you work well in a team and adapt to changing situations. Share examples of how you've supported colleagues and tackled challenges together.
