At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 20000 - 25000 € per year.
Work Pattern
- Sunday: 8:00-16:45
- Friday: 16:00-20:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Bath Southgate employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. Our Bath Southgate location provides employees with the opportunity to engage directly with customers in a fast-paced environment, while benefiting from comprehensive training and career development programmes. Join us to be part of a dynamic team that values your contributions and supports your growth in the exciting world of fashion, home, and beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Bath Southgate
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can chat confidently about what’s hot and how you can help customers find their perfect style.
✨Tip Number 2
Show off your digital skills! Since being digitally confident is key for this role, make sure you highlight any experience you have with apps or tech in retail. If you’ve used tools like the Sparks App before, share that knowledge during your chat!
✨Tip Number 3
Be ready to demonstrate your teamwork skills. Retail is all about collaboration, so think of examples where you’ve worked well with others. Whether it’s helping a colleague or creating a positive atmosphere, let them know you’re a team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S family. So, take your marks and get that application in today!
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Bath Southgate
Some tips for your application 🫡
Show Your Passion:Let your love for fashion, home, and beauty shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of the M&S team!
Be Specific:When detailing your experience, be specific about how you've delivered excellent customer service in the past. We’re keen to know how you’ve gone above and beyond to help customers, especially in a fast-paced environment.
Highlight Your Digital Skills:Since being digitally confident is key, make sure to mention any experience you have with digital tools or apps. Show us how you can enhance the customer experience using technology – it’ll set you apart!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from the M&S team!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App. Be prepared to explain how you would use technology to enhance customer experiences. This shows you're ready to embrace M&S's digital transformation.
✨Show Your Team Spirit
Retail is all about teamwork! Think of examples where you've worked well with others to achieve a goal. Highlighting your ability to support colleagues and contribute to a positive environment will resonate well.
✨Embrace Flexibility
Retail can be unpredictable, so be ready to discuss how you handle change and adapt to new challenges. Share experiences where you've thrived under pressure or quickly adjusted to meet demands.
