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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a high-demand setting.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Week 1
- Monday 08:00-12:00
- Tuesday 16:00-20:00
- Wednesday 16:00-20:00
- Thursday 16:00-20:00
- Saturday 16:00-20:00
- Sunday 12:30-16:30
- Monday 16:00-20:00
- Wednesday 16:00-20:00
- Thursday 16:00-20:00
- Friday 16:00-20:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation. We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items. At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way. Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Aberystwyth employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Aberystwyth
✨Tip Number 1
Get to know the company! Research M&S and their latest fashion trends. This will help you chat confidently during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios, especially in a fast-paced environment. Role-playing with a friend can really help you nail those responses.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App. Being able to demonstrate your comfort with technology will set you apart as a candidate who’s ready for the modern retail world.
✨Tip Number 4
Be flexible and adaptable! Retail is all about teamwork and moving quickly. Share examples from your past experiences where you've successfully adapted to change or helped your team out when things got busy.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Aberystwyth
Some tips for your application 🫡
Show Your Passion: Let your love for fashion and customer service shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of the M&S team!
Be Specific: When detailing your experience, be specific about how you've contributed to previous roles. Mention any achievements or situations where you went above and beyond to help customers or boost sales – we love to see that!
Highlight Your Digital Skills: Since being digitally confident is key, make sure to mention any experience you have with digital tools or apps. If you've used similar systems before, let us know how you leveraged them to enhance customer experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us that you’re serious about joining our team!
How to prepare for a job interview at Marks & Spencer
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Confidence
Familiarise yourself with digital tools like the Sparks App. During the interview, mention how you’ve used technology in previous roles to enhance customer experiences. This shows you’re ready to embrace M&S's digital transformation.
✨Showcase Team Spirit
Prepare examples of how you've worked effectively in a team. Highlight situations where you supported colleagues or contributed to a positive work environment. M&S values teamwork, so make sure to convey your collaborative spirit!
✨Embrace Flexibility
Retail is fast-paced, and adaptability is key. Share experiences where you’ve successfully handled unexpected challenges or changes in your work environment. This will demonstrate that you’re ready to roll with the punches at M&S!