At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a chance to thrive under pressure.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern:
- Week 1
- Monday 18:00-22:00
- Tuesday 18:00-22:00
- Thursday 18:00-22:00
- Friday 18:00-22:00
- Saturday 18:00-22:00
- Week 2
- Monday 18:00-22:00
- Wednesday 18:00-22:00
- Thursday 18:00-22:00
- Friday 18:00-22:00
- Saturday 10:00-14:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and meet strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant -Customer Assistant - Food - Bristol Avonmeads SF employer: Marks & Spencer
Join M&S as a Customer Assistant in Bristol Avonmeads, where you'll be part of a dynamic team at the forefront of the UK's fastest growing retailer. We pride ourselves on fostering a supportive work culture that values resilience and teamwork, offering flexible hours and opportunities for personal growth in a fast-paced environment. With a commitment to exceptional customer service and innovative digital tools, M&S provides a rewarding experience for those ready to embrace the challenge and make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant -Customer Assistant - Food - Bristol Avonmeads SF
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the conversation, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or recommend products. Role-playing these situations with a friend can help you feel more confident and prepared for the real deal.
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you can adapt to different roles in the store. Share examples from past experiences where you’ve successfully juggled multiple tasks or stepped up when needed – it’ll show you’re the team player M&S is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital tools we use at M&S.
We think you need these skills to ace Customer Assistant -Customer Assistant - Food - Bristol Avonmeads SF
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re genuinely excited about the role and ready to embrace the fast-paced environment at M&S.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you’ve thrived under pressure or delivered exceptional service – we love to see that!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Assistant role. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will show your passion for the brand and help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will highlight your ability to thrive under pressure and deliver five-star service.
✨Show Your Team Spirit
Be ready to discuss how you work as part of a team. Share experiences where you supported colleagues or contributed to a positive work environment. M&S values teamwork, so showcasing your collaborative spirit will make you stand out.
✨Embrace Flexibility and Adaptability
Since the role requires flexibility, think of examples where you've adapted to changing situations or taken on different responsibilities. Highlighting your willingness to embrace challenges will demonstrate that you're ready for the dynamic retail environment at M&S.
