At a Glance
- Tasks: Deliver five-star service in a fast-paced café environment.
- Company: Join the vibrant M&S Café team at West Quay.
- Benefits: Flexible hours, team support, and a chance to shine.
- Other info: Great opportunity for personal growth in a bustling café.
- Why this job: Be part of a dynamic team and make customers smile.
- Qualifications: Ability to work under pressure and deliver quality service.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern:
- Week 1
- Sun 11:00-16:00
- Mon 11:00-16:00
- Thurs 11:00-16:00
- Fri 11:00-16:00
- Week 2
- Mon 11:00-16:00
- Weds 11:00-16:00
- Fri 11:00-16:00
- Sat 11:00-16:00
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You will be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential. You will use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You will maintain impeccable food safety standards while juggling orders and queues. At M&S, our customers don’t wait. You will be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You will support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
Flexibility is also vital. You will adapt quickly, working where needed with pace. It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Cafe - West Quay employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the bustling West Quay location. Our team-oriented culture fosters collaboration and personal growth, ensuring that every employee has the opportunity to thrive while delivering outstanding service in our café. With a commitment to flexibility and a focus on maintaining high standards, we provide a rewarding experience for those who are passionate about customer service and teamwork.
