At a Glance
- Tasks: Deliver five-star service in a fast-paced café environment.
- Company: Join the vibrant M&S Café team at Truro Lemon Quay.
- Benefits: Flexible hours, team support, and a rewarding work atmosphere.
- Other info: Great opportunity for personal growth in a bustling café setting.
- Why this job: Be part of a dynamic team and make customers smile every day.
- Qualifications: Must be digitally confident and thrive under pressure.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Wednesday 12:00 - 16:00
- Thursday 12:00 - 16:00
- Friday 12:00 - 16:00
- Saturday 12:00 - 16:00
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service. You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
- Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
- Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
- At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
- Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
- Flexibility is vital. You’ll adapt quickly, working where needed with pace. It’s intense but, for the right person, incredibly rewarding.
Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Cafe - Truro Lemon Quay employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and customer satisfaction are at the forefront. Our Truro Lemon Quay café provides a dynamic environment that fosters personal growth and development, with opportunities to enhance your skills in a fast-paced setting. Join us for a rewarding experience where your contributions are valued, and enjoy the benefits of working in a supportive team dedicated to delivering five-star service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Cafe - Truro Lemon Quay
✨Tip Number 1
Get to know the café vibe! Before your interview, pop into the M&S Café and soak up the atmosphere. Chat with staff if you can; it’ll give you insights into their team dynamics and customer interactions.
✨Tip Number 2
Show off your digital skills! Since being digitally confident is key, brush up on any relevant tech or tools used in cafés. Mentioning your familiarity with these during your chat will definitely impress.
✨Tip Number 3
Prepare for those high-pressure scenarios! Think of examples from past experiences where you’ve handled busy situations with grace. Share these stories to demonstrate your ability to deliver five-star service under pressure.
✨Tip Number 4
Teamwork makes the dream work! Be ready to discuss how you’ve supported colleagues in previous roles. Highlighting your collaborative spirit will show that you’re a perfect fit for their high-performance culture.
We think you need these skills to ace Customer Assistant - Cafe - Truro Lemon Quay
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about joining our café team and how you can contribute to that five-star service we pride ourselves on.
Be Specific:Use specific examples from your past experiences to highlight your skills. Whether it’s handling busy periods or working as part of a team, we love to see how you’ve tackled challenges and delivered results in similar situations.
Keep It Clear and Concise:Make sure your application is easy to read. We appreciate clarity, so avoid jargon and keep your sentences straightforward. This helps us quickly understand your strengths and how you fit into our fast-paced environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at Marks & Spencer
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with the M&S Café offerings. Research their menu and think about what makes their service stand out. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you handled pressure well or went above and beyond for a customer. This will demonstrate your ability to provide the five-star service they’re looking for.
✨Emphasise Teamwork and Flexibility
Be ready to discuss how you work well in a team and adapt to changing situations. Share specific instances where you supported colleagues or adjusted to busy periods. This will highlight your fit for the high-performance culture they value.
✨Practice Digital Confidence
Since being digitally confident is essential, brush up on any relevant technology or tools you might use in the café. If you have experience with order systems or point-of-sale software, mention it. This will show that you can keep things moving smoothly during busy times.
