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- Tasks: Deliver five-star service in a fast-paced café environment.
- Company: Join the M&S Café team at The Stadium Milton Keynes.
- Benefits: Flexible hours, hands-on experience, and a vibrant team culture.
- Other info: Great opportunity for personal growth in a busy café setting.
- Why this job: Be part of a dynamic team and make customers' days brighter.
- Qualifications: Ability to work under pressure and deliver excellent customer service.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern
- Sunday 11:15-17:00
- Saturday 11:00-18:00
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied. Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service. Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets. Flexibility is also vital. You’ll adapt quickly, working where needed with pace.
It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Cafe - The Stadium Milton Keynes employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Cafe - The Stadium Milton Keynes
✨Tip Number 1
Get to know the café vibe! Before your interview, pop into the M&S Café and soak up the atmosphere. Chat with staff if you can; it’ll give you insights into their pace and service style, which you can mention during your interview.
✨Tip Number 2
Show off your digital skills! Since being digitally confident is key for this role, be ready to discuss any tech tools you’ve used in previous jobs. We want to see how you can keep things running smoothly, even when it gets busy.
✨Tip Number 3
Teamwork makes the dream work! Be prepared to share examples of how you’ve worked well in a team before. Highlighting your ability to support colleagues under pressure will show that you’re a perfect fit for the high-performance culture at M&S.
✨Tip Number 4
Flexibility is your friend! Make sure to express your willingness to adapt and take on different roles as needed. This shows that you’re ready to jump in wherever the café needs you, especially during those hectic rushes!
We think you need these skills to ace Customer Assistant - Cafe - The Stadium Milton Keynes
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share any experiences where you’ve gone above and beyond to make someone’s day better – it really helps us picture you in the role!
Highlight Your Ability to Work Under Pressure: This role is all about keeping calm and collected during busy times. Make sure to include examples from your past where you’ve successfully managed high-pressure situations. We want to know how you handle the heat!
Be Digital Savvy: Since being digitally confident is key, mention any relevant tech skills or experiences you have. Whether it’s using point-of-sale systems or managing online orders, show us that you’re ready to hit the ground running with our tools.
Emphasise Teamwork and Flexibility: We love a team player! In your application, talk about how you’ve collaborated with others in fast-paced environments. Also, highlight your flexibility and willingness to adapt – it’s crucial for keeping our café running smoothly!
How to prepare for a job interview at Marks & Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in a café entails. Familiarise yourself with the job description and think about how your skills align with the fast-paced environment. Be ready to discuss how you can handle pressure while delivering top-notch service.
✨Showcase Your Digital Skills
Since being digitally confident is essential for this role, prepare to demonstrate your familiarity with technology. Think of examples where you've used digital tools to enhance customer service or streamline processes. This will show that you're ready to hit the ground running.
✨Emphasise Teamwork
Teamwork is crucial in a busy café setting. Be prepared to share experiences where you've worked effectively as part of a team, especially in high-pressure situations. Highlight how you support colleagues and contribute to a positive work culture, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle busy periods and customer interactions. Think about how you would manage long queues or difficult customers while maintaining quality service. Practising these scenarios can help you articulate your thought process during the interview.