At a Glance
- Tasks: Deliver five-star service in a fast-paced café environment.
- Company: Join the vibrant M&S Café team at Stane Park.
- Benefits: Flexible hours, team support, and a rewarding work atmosphere.
- Other info: Perfect for those who love a dynamic and busy workplace.
- Why this job: Be a brand ambassador and make customers' days brighter.
- Qualifications: Ability to thrive under pressure and work well in a team.
The predicted salary is between 20000 - 25000 £ per year.
Work Pattern
- Sunday 09.00-17.00
- Monday 10.00-18.00
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You will be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential. You will use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You will maintain impeccable food safety standards while juggling orders and queues. At M&S, our customers don’t wait. You will be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You will support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
Flexibility is also vital. You will adapt quickly, working where needed with pace. It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Cafe - Stane Park employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and high performance. Our café team members enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a brand that values quality service and customer satisfaction. Located in Stane Park, our café is not just a workplace but a community hub where you can make a real impact while enjoying the rewards of delivering five-star service in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Cafe - Stane Park
✨Tip Number 1
Get to know the café vibe! Before your interview, pop into the M&S Café and soak up the atmosphere. Chat with staff if you can; it’ll give you insights into their teamwork and customer service style, which you can mention during your interview.
✨Tip Number 2
Show off your digital skills! Since being digitally confident is key for this role, brush up on any relevant tech or apps used in cafés. Mentioning your familiarity with these tools can really set you apart from other candidates.
✨Tip Number 3
Prepare for those high-pressure scenarios! Think of examples from your past where you’ve handled busy situations with grace. Being able to share these experiences will demonstrate that you can thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Customer Assistant - Cafe - Stane Park
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for providing top-notch customer service. Share any experiences where you’ve gone above and beyond to make someone’s day better – it really helps us picture you in the role!
Highlight Your Team Spirit:We love a good team player! Make sure to mention any past experiences where you’ve worked closely with others to achieve a common goal. This shows us that you can thrive in our fast-paced café environment.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for efficiency just like in the café!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with the M&S Café offerings. Research their menu and think about how you would recommend items to customers. This shows your enthusiasm for the role and helps you stand out as a knowledgeable candidate.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you handled pressure well or turned a negative experience into a positive one. This will demonstrate your ability to provide five-star service even in a busy environment.
✨Emphasise Teamwork
Since teamwork is crucial in this role, be ready to discuss your experiences working in a team. Share specific instances where you supported colleagues or contributed to a high-performance culture. This will highlight your collaborative spirit and adaptability.
✨Be Digitally Confident
As the role requires using digital tools to take and fulfil orders, brush up on any relevant technology or software. If you have experience with similar systems, mention it during the interview. Showing that you’re tech-savvy will reassure them that you can keep things running smoothly.
