Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver five-star service in a fast-paced café environment.
- Company: Join the vibrant M&S Café team at our Pudsey store.
- Benefits: Flexible hours, team support, and a chance to shine.
- Other info: Great opportunity for personal growth in a bustling café.
- Why this job: Be part of a dynamic team and make customers smile.
- Qualifications: Must be digitally savvy and thrive under pressure.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday: 12:00-16:00
- Tuesday: 14:00-18:00
- Wednesday: 12:00-16:00
- Thursday: 14:00-18:00
- Friday: 12:00-16:00
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service. You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues. At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
Flexibility is also vital. You’ll adapt quickly, working where needed with pace. It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Café - Pudsey employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Café - Pudsey
✨Tip Number 1
Get to know the café vibe! Pop in during busy hours to see how the team operates. This will help you understand the pace and pressure, plus you can chat with current staff about their experiences.
✨Tip Number 2
Show off your digital skills! Familiarise yourself with common café order systems or apps. Being tech-savvy is a must, so practice using similar tools to impress during your interview.
✨Tip Number 3
Teamwork makes the dream work! Brush up on your collaboration skills. Think of examples where you've worked well in a team, especially under pressure, and be ready to share them.
✨Tip Number 4
Apply through our website! It’s the quickest way to get noticed. Make sure to highlight your customer service experience and your ability to stay calm in hectic situations. We want to see your passion for delivering five-star service!
We think you need these skills to ace Customer Assistant - Café - Pudsey
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share any experiences where you’ve gone above and beyond to make a customer’s day – we love hearing about that!
Highlight Your Team Spirit: Teamwork is key in our café, so make sure to mention any past experiences where you’ve worked well with others. We want to know how you contribute to a positive team environment, especially during busy times.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Marks & Spencer
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with the M&S Café offerings. Understand the menu and think about how you would recommend items to customers. This shows your enthusiasm for the role and helps you stand out as a knowledgeable candidate.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you’ve handled pressure or resolved issues quickly. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for this role.
✨Emphasise Teamwork
Be ready to discuss your experience working in teams. Share specific instances where you supported colleagues or contributed to a positive team culture. Highlighting your teamwork skills will show that you can help maintain the high-performance culture they’re looking for.
✨Demonstrate Digital Confidence
Since being digitally confident is essential, brush up on any relevant technology or tools you might use in the café. If you have experience with order systems or point-of-sale technology, mention it. This will reassure them that you can adapt quickly and keep things running smoothly.