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- Tasks: Deliver five-star service in a fast-paced café environment.
- Company: Join the vibrant M&S Café team at Leeds White Rose.
- Benefits: Flexible hours, team support, and a chance to shine.
- Other info: Great opportunity for personal growth in a busy café.
- Why this job: Be part of a dynamic team and make customers smile.
- Qualifications: Ability to work under pressure and deliver quality service.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Friday 10:00 - 14:00
- Saturday 10:00 - 14:00
- Sunday 10:00 - 14:00
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service. You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied. Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues. At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets. Flexibility is also vital. You’ll adapt quickly, working where needed with pace. It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Cafe - Leeds White Rose employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Cafe - Leeds White Rose
✨Tip Number 1
Get to know the café inside out! Familiarise yourself with the menu and the best-selling items. When you walk in for your interview, show off your knowledge and passion for the food and drink – it’ll impress the hiring team!
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to handle different scenarios, especially busy periods. Being calm under pressure is key, so show us you can keep your cool while delivering that five-star service.
✨Tip Number 3
Teamwork is everything in a café environment. Be ready to share examples of how you've worked well with others in the past. We want to see that you can support your colleagues and contribute to a positive atmosphere, even when things get hectic.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the M&S Café team. So, take the plunge and submit your application today!
We think you need these skills to ace Customer Assistant - Cafe - Leeds White Rose
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share any experiences where you’ve gone above and beyond to make a customer’s day – we love hearing about that!
Highlight Your Team Spirit: Teamwork is key in our café, so make sure to mention any past experiences working in a team. We want to know how you’ve supported your colleagues and contributed to a positive work environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for efficiency just like in the café!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Marks & Spencer
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with the M&S Café menu and the types of food and drinks they offer. This will help you answer questions about recommendations and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service, especially in high-pressure situations. Highlight how you stayed calm and ensured customer satisfaction, as this is crucial for the role.
✨Demonstrate Team Spirit
Think of instances where you worked effectively as part of a team. Be ready to discuss how you supported colleagues and contributed to a positive work environment, as teamwork is essential in a busy café setting.
✨Be Digitally Savvy
Since being digitally confident is key, brush up on any relevant technology or tools used in cafés for taking orders. If you have experience with similar systems, be sure to mention it during your interview.