At a Glance
- Tasks: Deliver five-star service in a fast-paced café environment.
- Company: Join the M&S Café team, a vibrant hub in our store.
- Benefits: Flexible hours, team support, and a chance to shine.
- Other info: Great opportunity for personal growth in a bustling café.
- Why this job: Be part of a dynamic team and make customers smile.
- Qualifications: Must be digitally savvy and thrive under pressure.
The predicted salary is between 20000 - 25000 £ per year.
Work Pattern
Thursday 09:00-18:00
Sunday 09:00-17:30
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service. You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues. At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
Flexibility is also vital. You’ll adapt quickly, working where needed with pace. It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Cafe - Leamington Shopping Park employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and customer satisfaction are at the forefront. Our Leamington Shopping Park location provides a dynamic environment for growth, with opportunities to develop your skills in a fast-paced café setting while enjoying employee benefits that support your well-being. Join us to be part of a team that values dedication and delivers five-star service, making every day rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Cafe - Leamington Shopping Park
✨Tip Number 1
Get to know the café inside out! Familiarise yourself with the menu and the best-selling items. When you walk in for your interview, show off your knowledge and passion for the food and drink – it’ll impress the hiring team!
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to handle different scenarios, especially busy periods. Being calm under pressure is key, so show us you can keep your cool while delivering that five-star service.
✨Tip Number 3
Teamwork is everything in a café environment. Think of examples from your past experiences where you’ve worked well with others. Be ready to share these stories during your chat with us – we love to see how you contribute to a high-performance culture!
✨Tip Number 4
Don’t forget to showcase your digital skills! Familiarise yourself with any tools or systems used in cafés for taking orders. If you can demonstrate your tech-savviness, it’ll show us you’re ready to hit the ground running. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Assistant - Cafe - Leamington Shopping Park
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about joining our café team and how you can contribute to that five-star service we pride ourselves on.
Tailor Your CV:Make sure your CV is tailored to the Customer Assistant role. Highlight any relevant experience in fast-paced environments or customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure to express your thoughts without unnecessary fluff. Remember, we’re looking for efficiency just like in the café!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Marks & Spencer
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with the M&S Café menu and the types of food and drinks they offer. This will help you answer questions about recommendations and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service, especially in high-pressure situations. Highlight how you stayed calm and ensured customer satisfaction, as this is crucial for the role.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team. Share specific instances where you supported colleagues or contributed to a positive work environment, as teamwork is essential in a busy café setting.
✨Emphasise Your Digital Confidence
Since being digitally confident is key, be prepared to talk about any experience you have with using technology in a fast-paced environment. Mention any tools or systems you've used to manage orders or customer interactions efficiently.
