Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver five-star service in a fast-paced café environment.
- Company: Join the vibrant M&S Café team at Glasgow Fort.
- Benefits: Flexible hours, team support, and a chance to shine.
- Other info: Great opportunity for personal growth in a busy café.
- Why this job: Be part of a dynamic team and make customers smile.
- Qualifications: Ability to work under pressure and deliver quality service.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern
- Friday 13:15-19:00
- Sunday 12:00-19:00
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service. You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues. At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
Flexibility is also vital. You’ll adapt quickly, working where needed with pace. It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Cafe - Glasgow Fort employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Cafe - Glasgow Fort
✨Tip Number 1
Get to know the café vibe! Before your interview, pop into the M&S Café and soak up the atmosphere. Chat with staff if you can; it’ll give you insights into their team culture and help you tailor your responses.
✨Tip Number 2
Show off your digital skills! Since being digitally confident is key for this role, be ready to discuss any relevant tech experience you have. Maybe you’ve used similar order systems before? Let’s hear about it!
✨Tip Number 3
Prepare for those high-pressure scenarios! Think of examples from past jobs where you’ve handled busy periods or tricky customer situations. We want to see how you keep your cool while delivering that five-star service.
✨Tip Number 4
Flexibility is your friend! Be ready to discuss how you adapt to changing situations. Whether it’s jumping in to help a colleague or switching tasks on the fly, we love to see that teamwork spirit!
We think you need these skills to ace Customer Assistant - Cafe - Glasgow Fort
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share any experiences where you’ve gone above and beyond to make a customer’s day – it really helps us picture you in the role!
Highlight Your Team Spirit: We love teamwork at StudySmarter! Make sure to mention any past experiences where you’ve worked well with others, especially in busy environments. This will show us that you can thrive in our café's fast-paced atmosphere.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for efficiency just like you’ll need in the café!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with M&S Café’s menu and offerings. Being able to discuss specific food and drink items shows your enthusiasm and readiness to be a brand ambassador.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service, especially in high-pressure situations. Highlight how you stayed calm and ensured customer satisfaction, as this is crucial for the role.
✨Demonstrate Digital Confidence
Since being digitally confident is essential, brush up on any relevant technology or tools used in cafés. Be ready to discuss how you’ve used similar systems in the past to take and fulfil orders efficiently.
✨Emphasise Teamwork and Flexibility
Think of instances where you’ve worked well in a team and adapted to changing circumstances. Share these stories during your interview to show that you can contribute to a high-performance culture, even when things get hectic.