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- Tasks: Deliver five-star service in a fast-paced café environment.
- Company: Join the M&S Café team at Dundee Gallagher Retail Park.
- Benefits: Flexible hours, team support, and a vibrant work atmosphere.
- Other info: Great opportunity for personal growth in a busy café setting.
- Why this job: Be part of a dynamic team and make customers smile every day.
- Qualifications: Ability to work under pressure and deliver excellent customer service.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday 14:30 - 18:30
- Monday 14:30 - 18:30
- Tuesday 14:30 - 18:30
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service. You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues. At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
Flexibility is also vital. You’ll adapt quickly, working where needed with pace. It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Cafe - Dundee Gallagher Retail Park employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Cafe - Dundee Gallagher Retail Park
✨Tip Number 1
Get to know the café inside out! Familiarise yourself with the menu and the best-selling items. When you walk in, you want to impress them with your knowledge and enthusiasm for their offerings.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to handle different scenarios, especially during busy times. Show them you can keep your cool and deliver that five-star service they’re after.
✨Tip Number 3
Be ready to showcase your teamwork skills! Think of examples where you’ve worked well with others under pressure. They’ll want to see that you can contribute to a high-performance culture, so come prepared!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your flexibility and digital confidence in your application, as these are key for the role. We can’t wait to see your application!
We think you need these skills to ace Customer Assistant - Cafe - Dundee Gallagher Retail Park
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share any experiences where you’ve gone above and beyond to make someone’s day better – it really helps us picture you in the role!
Highlight Your Teamwork Skills: Since teamwork is key in our café, make sure to mention any past experiences where you’ve worked well with others. We love seeing how you contribute to a positive team environment, especially in high-pressure situations.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for efficiency just like you’ll need in the café!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at Marks & Spencer
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with the M&S Café menu and the types of food and drinks they offer. This will help you answer questions about recommendations and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service, especially in high-pressure situations. Highlight how you stayed calm and ensured customer satisfaction, as this is crucial for the role.
✨Demonstrate Team Spirit
Think of instances where you worked effectively as part of a team. Be ready to discuss how you supported colleagues and contributed to a positive work environment, as teamwork is essential in a busy café setting.
✨Be Digitally Savvy
Since being digitally confident is key, brush up on any relevant technology or tools used in cafés. If you have experience with order-taking systems or point-of-sale software, be sure to mention it during your interview.