At a Glance
- Tasks: Deliver five-star service in a fast-paced café environment.
- Company: Join the vibrant M&S Café team at Barnes Simply Food.
- Benefits: Flexible hours, team support, and a chance to shine under pressure.
- Other info: Great opportunity for personal growth in a dynamic team.
- Why this job: Be a brand ambassador and make customers' days brighter.
- Qualifications: Ability to work efficiently and stay calm under pressure.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Week 1
- Sunday - 10:30 - 18:30
- Monday - 15:00 - 22:00
- Thursday - 14:00 - 22:00
- Week 2
- Monday - 15:00 - 22:00
- Thursday - 14:00 - 22:00
- Friday - 15:00 - 22:00
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service. You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues. At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
Flexibility is also vital. You’ll adapt quickly, working where needed with pace. It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Cafe - Barnes Simply Food employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Barnes. Our café team thrives on collaboration and high performance, with ample opportunities for personal growth and development. Enjoy competitive benefits, a supportive culture, and the chance to be part of a brand that values quality service and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Cafe - Barnes Simply Food
✨Tip Number 1
Get to know the café vibe! Before your interview, pop into the M&S Café and soak up the atmosphere. Chat with staff if you can; it’ll give you insights into their team dynamics and customer interactions.
✨Tip Number 2
Show off your digital skills! Since being digitally confident is key for this role, be ready to discuss any tech tools you’ve used in previous jobs. We want to see how you can keep things running smoothly under pressure.
✨Tip Number 3
Prepare for a fast-paced chat! Think about examples from your past where you’ve delivered top-notch service while juggling multiple tasks. We love hearing about how you’ve kept customers happy even when things got hectic.
✨Tip Number 4
Flexibility is your friend! Be ready to discuss how you adapt to changing situations. Whether it’s switching roles or handling unexpected rushes, we want to know how you thrive in a dynamic environment. Don’t forget to apply through our website!
We think you need these skills to ace Customer Assistant - Cafe - Barnes Simply Food
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for providing top-notch customer service. Share any experiences where you’ve gone the extra mile to make someone’s day better – it really helps us picture you in the role!
Highlight Your Team Spirit:Teamwork is key in our café, so make sure to mention any past experiences where you’ve worked well with others. We love seeing how you contribute to a positive team environment, especially in high-pressure situations.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for efficiency just like in the café!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in a café entails. Familiarise yourself with the job description and think about how your skills align with the need for efficiency, teamwork, and delivering five-star service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service, especially in high-pressure situations. Be ready to discuss how you handled busy periods while maintaining a positive attitude and ensuring customer satisfaction.
✨Demonstrate Digital Confidence
Since being digitally confident is essential for this role, brush up on any relevant technology or tools you might use. If you have experience with order management systems or point-of-sale software, be sure to mention it during the interview.
✨Emphasise Teamwork and Flexibility
This role requires strong teamwork and adaptability. Think of instances where you've worked well in a team or adapted quickly to changing circumstances. Highlighting these experiences will show that you're ready to contribute to a high-performance culture.
