At a Glance
- Tasks: Deliver exceptional customer service in our Fashion, Home & Beauty section.
- Company: Join the iconic M&S team in a vibrant retail environment.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Dynamic role with a focus on customer connection and digital tools.
- Why this job: Be part of a fast-paced team that helps customers feel their best.
- Qualifications: Passion for fashion and strong communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
Work Pattern
- Week 1: Sun 10-18, Tue 08-16, Wed 12-20, Thurs 12-20, Fri 11-19
- Week 2: Mon 08-16, Tue 12-20, Wed 10-18, Fri 10-18, Sat 12-20
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market leading customer experience. This isn’t just a retail job – it’s a role for people who love pace, graft, and playing their part in delivering our transformation.
We’re looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether that’s through 1 to 1 styling in suits, offering a five-star bra fit experience or a tailor-made beauty routine. You’ll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommends products both in-store and online.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. You’ll create genuine 1 to 1 connection with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to provide a personalised five-star service.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
If you’re ready to take the lead in delivering exceptional service and bringing the M&S style experience to life, this is your moment. Take Your Marks and apply today.
Customer Assistant - Beauty - Bristol Cabot Circus employer: Marks & Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion and dedication. As a Customer Assistant in our Bristol Cabot Circus location, you'll enjoy opportunities for personal growth and development while working alongside a supportive team that thrives on delivering outstanding customer experiences. With flexible hours and a focus on innovation, M&S is the perfect place for those looking to make a meaningful impact in retail.
