At a Glance
- Tasks: Lead AI adoption in a dynamic business unit, building relationships and driving real-world use cases.
- Company: Join M&S, a forward-thinking retailer committed to innovation and inclusivity.
- Benefits: Enjoy 20% discount, competitive holidays, bonuses, and extensive wellbeing support.
- Other info: Join a diverse team and help shape the future of retail.
- Why this job: Be at the forefront of AI transformation, making a tangible impact on everyday workflows.
- Qualifications: Experience in AI adoption, strong communication skills, and familiarity with M365 Copilot.
The predicted salary is between 56700 - 69300 £ per year.
Act as the embedded AI adoption partner for an M&S business unit, building trusted relationships with BU leadership and operational teams and becoming the go-to person for AI in the business. Support the adoption of AI use cases end-to-end, from spotting the opportunity through to embedding into real workflows, including agentic AI opportunities using Copilot Studio, Agents and workflow automation. Drive measurable value from AI, moving colleagues from awareness and access into confident, everyday use, and tracking adoption and value metrics for the business unit. Coach colleagues to become confident, effective users of AI through role-specific sessions, floor walks and drop-ins, and bring AI to life through engaging comms, success stories and a network of local champions. Feed business insight, pain points and use case demand back into the wider AI Accelerator to shape capability priorities, while making sure AI use stays within M&S's Fair Usage, Responsible AI and Data Governance frameworks.
Who you are
- Your skills and experience will include:
- Experience driving AI, digital or technology adoption in a business or operational environment, with hands-on experience shaping and embedding use cases with business teams.
- Strong working knowledge of M365 Copilot and how AI is used in real workflows, and curious and hands-on with AI in your own work.
- Confident working directly with business stakeholders from operational colleagues through to senior leaders, with strong communication skills that make AI practical, relevant and outcome-focused.
- Change management experience embedding new behaviours and ways of working, comfortable in ambiguity and able to make progress without a fixed playbook.
- Familiarity with Copilot Studio, Agents or workflow automation tooling, awareness of AI Governance, Responsible AI and Fair Usage frameworks, experience building communities or champions networks, and retail or multi-site business experience (all desirable).
What's in it for you
- Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day.
- After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
Everyone's welcome
We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Adoption Lead in City of Westminster employer: Marks & Spencer
Marks & Spencer is an exceptional employer that prioritises inclusivity and employee growth, making it a fantastic place for those looking to thrive in the retail sector. With flexible working hours and a commitment to personal development, employees are encouraged to take ownership of their roles while contributing to a dynamic and supportive work culture. Join us in shaping a greener, more inspiring future in retail, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Adoption Lead in City of Westminster
✨Get Involved in Tech Transfer Events
Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from Marks & Spencer!
✨Showcase Your Projects
Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at Marks & Spencer, showing them you’ve got the chops for the job.
✨Leverage University Connections
Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like Marks & Spencer.
✨Engage with Online Communities
Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!
We think you need these skills to ace Adoption Lead in City of Westminster
Some tips for your application 🫡
Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!
Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at Marks & Spencer, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!
Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.
Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at Marks & Spencer.
How to prepare for a job interview at Marks & Spencer
✨Demonstrate Your Tech Knowledge
Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.
✨Show Your Business Acumen
This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.
✨Prepare for Scenario-Based Questions
Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.
✨Highlight Your Teamwork Skills
In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.
