At a Glance
- Tasks: Lead the team to ensure a smooth fill operation and ready salesfloor.
- Company: Join M&S, a diverse and inclusive workplace that values individuality.
- Benefits: Competitive pay, including unsocial hours premium, and a supportive work environment.
- Why this job: Make an impact by leading a dynamic team in a fast-paced food retail setting.
- Qualifications: Must be 18+, with leadership skills and a passion for customer service.
- Other info: Flexible working hours with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Working Pattern
- Week 1: Mon 03:30-11:30, Tue 06:00-14:00, Wed 09:00-17:00, Fri 06:00-14:00, Sat 09:00-17:00
- Week 2: Sun 06:00-13:00, Mon 03:00-11:00, Wed 10:00-19:00, Thur 09:00-17:00, Fri 08:00-16:00
Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Purpose of the Shift Lead role
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick response.
Shift Lead - Food - Kingstown Carlisle Simply Food - Carlisle, Cumbria employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead - Food - Kingstown Carlisle Simply Food - Carlisle, Cumbria
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at M&S. A personal recommendation can really give you the edge when applying for that Shift Lead role.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and teamwork. We all know that being a Shift Lead means guiding others, so be ready to share your experiences and how you’ve handled challenges in the past.
✨Tip Number 3
Show your passion for food retail! When you get the chance to chat with hiring managers, let them know why you love working in this industry and what makes you excited about the Shift Lead position at M&S.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the M&S team and ready to take on the responsibilities of a Shift Lead.
We think you need these skills to ace Shift Lead - Food - Kingstown Carlisle Simply Food - Carlisle, Cumbria
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see who you are beyond just your qualifications. Be genuine and don’t be afraid to show your enthusiasm for the role.
Tailor Your Application: Make sure to tailor your application specifically for the Shift Lead role at M&S. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and motivations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Marks & Spencer
✨Know Your Stuff
Before the interview, make sure you understand the role of a Shift Lead at M&S. Familiarise yourself with their values and how they operate. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to lead and coach your team. Prepare examples from your past experiences where you've successfully led a team or improved productivity. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to the role. Think about how you would handle challenges like staff shortages or customer complaints. Practising these scenarios can help you respond effectively during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or what success looks like in this position.