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- Tasks: Deliver five-star customer service and maintain a clean, stocked café environment.
- Company: Leading retail company known for its commitment to excellence.
- Benefits: Flexible hours, team-oriented culture, and opportunities for growth.
- Why this job: Join a dynamic team and make a positive impact on customer experiences.
- Qualifications: Digital confidence and a passion for teamwork in a fast-paced setting.
- Other info: Perfect for those who thrive in busy environments and love engaging with customers.
The predicted salary is between 11 - 16 £ per hour.
A leading retail company seeks a Customer Assistant for its Whiteley Village location. The role involves delivering exceptional customer service in a fast-paced environment, ensuring cleanliness and stock levels. Flexibility and a commitment to teamwork are key. Candidates should be digitally confident and willing to adapt to the needs of the store. Ideal for those who thrive in busy settings and want to make a positive impact on customer experiences.
Café Customer Associate – Fast-Paced, Five-Star Service employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Customer Associate – Fast-Paced, Five-Star Service
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for delivering that five-star service they’re after.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable handling different scenarios. Being able to demonstrate your ability to adapt and thrive in a fast-paced environment will really impress them.
✨Tip Number 3
Dress the part! When you go for an interview, make sure you look smart and professional. First impressions count, and showing that you care about your appearance reflects your commitment to the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team!
We think you need these skills to ace Café Customer Associate – Fast-Paced, Five-Star Service
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to create positive experiences for customers, especially in fast-paced environments.
Be Flexible and Team-Oriented: Flexibility is key in our café setting. In your application, mention times when you've adapted to changing situations or worked well within a team. This will show us that you're ready to jump in wherever needed!
Keep It Digital: Since we’re looking for digitally confident candidates, don’t forget to mention any tech skills you have. Whether it’s using point-of-sale systems or managing stock levels digitally, let us know how you can contribute to our store's efficiency.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Marks & Spencer
✨Know the Company
Before your interview, take some time to research the retail company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond for a customer or handled a challenging situation with grace. This will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork and Flexibility
Since teamwork is crucial for this role, be ready to discuss how you've collaborated with others in previous jobs. Share instances where you adapted to changing circumstances or helped out colleagues during busy periods. This will highlight your commitment to working well with others.
✨Be Digitally Confident
As the role requires digital confidence, brush up on any relevant technology or systems used in retail. Be prepared to discuss your experience with digital tools and how you can leverage them to enhance customer experiences. This will show that you're ready to adapt to the store's needs.
