Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve customers with fresh bakery products and maintain high standards of food quality.
- Company: Join M&S, a leading retailer committed to inclusivity and innovation.
- Benefits: Flexible working hours, competitive pay, and a supportive team environment.
- Why this job: Be part of a fast-paced team where your efforts make a real difference every day.
- Qualifications: Passion for food, strong communication skills, and a commitment to excellent customer service.
- Other info: Great opportunity for personal growth in a dynamic retail setting.
The predicted salary is between 11 - 14 £ per hour.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Work Pattern
- Sunday: 09:00-17:00
- Thursday: 04:00-10:00
- Friday: 04:00-10:00
Please note that the £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimer
This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.
You’ll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.
- At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
- You’ll confidently manage demand, keeping our shelves full and our customers impressed.
- Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
- Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.
- Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.
This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it? Take Your Marks and apply today.
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
- Serve our customers efficiently, both on the shop floor and at service points.
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product.
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities.
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services.
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time.
Key Capabilities
- High levels of customer service.
- Committed to delivering excellent work with great attention to detail.
- Open to and acts upon feedback, asking for this regularly.
- Takes accountability for planning and managing own workload efficiently.
- Strong communication skills.
- Adaptable to changing situations.
- Builds positive relationships by being a good listener.
- Good level of digital capability.
Everyone’s Welcome. M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Customer Assistant (In-Store Bakery) - Beckenham Simply Food - Beckenham, Greater London employer: Marks & Spencer
Contact Detail:
Marks & Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant (In-Store Bakery) - Beckenham Simply Food - Beckenham, Greater London
✨Tip Number 1
Get to know the store! Before your interview, pop into the M&S Beckenham Simply Food and familiarise yourself with the layout and products. This shows your enthusiasm and helps you chat confidently about the bakery section during your interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with customers or handle complaints. Being able to demonstrate your ability to provide five-star service will set you apart from other candidates.
✨Tip Number 3
Show off your passion for food! Whether it’s sharing your favourite bakery items or discussing trends in fresh produce, let your love for food shine through. This role is all about delivering quality, so your enthusiasm will resonate with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need about the role and the amazing team at M&S.
We think you need these skills to ace Customer Assistant (In-Store Bakery) - Beckenham Simply Food - Beckenham, Greater London
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let us know about your love for food and how it drives you. Share any experiences that highlight your enthusiasm for fresh produce and customer service – we want to see that energy shine through!
Be Specific About Your Skills: Tailor your application by mentioning specific skills that match the job description. If you’ve got experience in a fast-paced environment or have worked with food before, make sure to highlight that – it’ll show us you’re ready for the challenge!
Keep It Clear and Concise: We appreciate clarity! Make sure your application is easy to read and straight to the point. Use bullet points if needed, and don’t forget to proofread for any typos – we want to see your attention to detail right from the start.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Marks & Spencer
✨Know Your Bakery Basics
Brush up on your knowledge of bakery products and their ingredients. Being able to discuss your favourite breads or pastries can show your passion for food, which is key for this role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this will resonate well with M&S's focus on customer experience.
✨Demonstrate Team Spirit
Be ready to talk about your experiences working in a team. Highlight how you’ve collaborated with others to achieve goals, especially in fast-paced environments, as teamwork is crucial in this role.
✨Embrace Flexibility
M&S values adaptability, so be prepared to discuss how you handle changing situations. Share examples of when you’ve had to adjust quickly to new tasks or priorities, showing that you can thrive under pressure.